Senior Analyst, Clover Health

We're looking for an analyst eager to enhance their analytics expertise through practical experience in a dynamic setting. This position involves creating dashboards and reports, enhancing campaign transparency, and ensuring data integrity across platforms. In this hybrid role, you'll blend your knowledge of Medicare Advantage with sharp analytical skills to support Sales, Marketing, and Operations in optimizing resources and accelerating membership growth Support and expand Clover's data-driven decision-making for acquiring members and retaining current members Analyze data, surface trends and inform business decision making Report into Senior Analyst of Growth Analytics and support Growth Analytics function at Clover Own dashboard development of key reporting for Growth leadership and maintain ongoing oversight and support of reporting Support Sales, Marketing, and Member Experience campaigns - working closely with Growth teams to define, QA, and manage data attributes in a Customer Data Platform and analyze campaign performance Become an expert on Clover's data pipelines and tables as they relate to growth Deliver high quality, self service reporting that helps Sales and Marketing leaders access timely, reliable information that leads to data driven decision making Strengthen data foundations that allow analysts to independently respond to and validate discrepancies quickly to ensure we stay agile and competitive Serve as a reliable and consistent cross-functional partner able to translate business needs into data specs or improvements

Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients. Through its approach, Clover's physicians are able to focus on people, rather than paperwork. It has a patient-centered analytics and dedicated care management team, and thus is able to rapidly identify potential healthcare risks to provide preventative care. This helps to provide a more sophisticated level of care than existing providers, even if its market share is relatively slim compared to competitors like UnitedHealthcare and Humana. Over the years it has performed well in a rapidly growing market, but in 2021 ran into issues with profitability in the market due to inefficient costings, an issue it is steadily nipping in the bud in 2023. However, the number of elderly Americans has doubled over the past 25 years, and the market is expected to do the same between now and 2025. This upward trend brings hope of revitalising the growth and strong financial performance Clover has seen in recent years, especially as it focuses more on profitability through 2023.