Product Manager, Insights

Cloudflare runs one of the largest networks in the world, and the telemetry we gather from that network is broad in variety and deep in cardinality. You'll be responsible for architecting a platform which allows internal and external stakeholders surface comprehensive insights across users, applications, and networks. In this role, you'll focus on shipping and orchestrating this data pipeline to enable AI-driven workflows which will enable our products to ingest, catalog, and transform streams of structured data into actionable network and security insights. The Insights PM will be responsible for building a set of AI-enabled analytics, logging, and reporting systems which allow Cloudflare customers to quickly and intuitively answer questions about their Cloudflare One deployments. You will partner closely with many stakeholders across Cloudflare One to understand their product's unique needs and create a consistent data-driven throughline. You will own creating Cloudflare One's visibility story transforming this into a differentiator within the rapidly developing SASE landscape. You'll work with engineering and design providing clear requirements to create outcome-based dashboard experience that provides an authoritative perspective on the data that matters while also being extensible to any question a customer may have. As a member of a growing team of analytics and monitoring product managers your responsibilities include: Manage the roadmap. Drive the strategy and roadmap for surfacing security posture and network performance insights. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap. Enable product development. Lead new analytics, reports, and insights from ideation through launch, and continuing through ongoing maintenance and support. Perform in-depth data analysis to identify trends, relationships, and anomalies within vast security datasets. Represent the customer, be it internal or external. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process. Develop the platform vision for your area. Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going. Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses. Author use cases and prioritize requirements. Translate observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios. Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.