Vanguard
Website:
vanguard.com
Job details:
This role provides advanced level product development and technical support for complex projects. Troubleshoots, diagnoses, and resolves hardware or software issues that span multiple technology domains, as elevated from the team. Develops technical standards and documentation, enforces security best practices, supports disaster recovery and collaborates with teams to align cloud solutions with business needs.
About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.
Vanguard’s India Office
Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.
Role Summary
This role provides advanced level technical support for complex projects. Troubleshoots, diagnoses, and resolves hardware or software issues that span multiple technology domains, as elevated from the team. Develops technical standards and documentation, enforces security best practices, supports disaster recovery and collaborates with teams to align cloud solutions with business needs.
Responsibilites
- Designs, implements, and deploys cloud platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
- Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms.
- Develops technical standards. Tests and evaluates IT vendor products. Reviews configuration parameters to optimize system performance and maximize operation uptime
- Elevates code into the development, test, and cloud production environments on schedule. Provides follow up production support. Submits change control requests and documents.
- Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs.
- Trains and mentors more junior staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department.
- Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis, including system requirements analysis and definition, and logical design.
- Participates in special projects and performs other duties as assigned.
- Maintains the security of cloud infrastructure, ensuring compliance with both internal governance standards and relevant regulatory requirements.
- Oversees and monitors hybrid cloud environments, ensuring optimal performance, uptime, and efficient resource utilization.
- Develops and implements automation scripts and tools to streamline deployment, configuration, and scaling of cloud-based resources.
- Establishes and manages disaster recovery and business continuity protocols, ensuring robust backup strategies and minimizing data loss risks.
- Design, document and implement new services/ solution
Qualifications And Skills
- Minimum 5 years of experience in cloud engineering, infrastructure management, or cloud operations.
- Bachelor’s degree (B.E./B.Tech in Computer Science/IT) or equivalent experience.
- Hands-on expertise with GitHub, Bitbucket/Bamboo, AWS Services, Cloud based databases, CI/CD, Pipeline Development, Cloud Platform Development, Cloud Based Application Development
- Experience Senior Engineer, being able to work independently, passionate about solving points of pain for developer community , scrum/agile methodologies
- Strong troubleshooting skills in cloud infrastructure, networking, security best practices, and performance optimization
Location
This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.
Our mission
Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
Our commitment to you
Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:
Financial wellness
We're committed to enabling your financial success and provide competitive offers and programs.
Physical wellness
We're committed to providing benefits that support your physical health and wellness.
Personal wellness
We're committed to providing resources that help support the full scope of your life.
How we work
Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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