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About The Company
FICO is a global leader in analytics and decision management technology, empowering organizations across various industries to make smarter decisions. With a rich history of innovation, FICO provides advanced solutions that help businesses improve customer engagement, manage risk, and optimize operations. Our commitment to excellence and continuous technological advancement has established us as a trusted partner for organizations seeking to leverage data-driven insights for strategic growth. We foster a collaborative and inclusive work environment that encourages creativity, innovation, and professional development, ensuring our team members are equipped to thrive in a rapidly evolving digital landscape.
About The Role
We are seeking a highly skilled AWS Cloud Engineer to join our dynamic Cloud Engineering team at FICO. This role is pivotal in supporting our cloud infrastructure, ensuring the seamless migration of existing products, and spearheading the development of new cloud-native solutions. The ideal candidate will thrive in a fast-paced environment, demonstrating expertise in designing, maintaining, and expanding cloud infrastructure using Infrastructure as Code (IaC) principles. You will collaborate closely with cross-functional teams to build resilient, scalable, and secure systems that align with industry best practices. Your contributions will directly impact our ability to deliver innovative products and services to our clients worldwide, driving FICO’s continued success in the digital era.
Qualifications
The ideal candidate will possess a bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. You should have a proven track record of designing and implementing automated, holistic cloud solutions. Demonstrated leadership skills, with the ability to act as a technical lead and guide project teams, are essential. Hands-on experience with cloud providers, especially AWS, including deploying and maintaining production infrastructure, is required. You should have substantial expertise in distributed systems, container orchestration with Kubernetes, and developing CI/CD pipelines using tools like GitHub, Jenkins, Helm, and ArgoCD. Proficiency in Infrastructure as Code (IaC) tools such as Terraform or Crossplane is necessary. Knowledge of hosting and supporting Atlassian tools, scripting languages (Python, Ruby, Bash), and automation through APIs is highly desirable. Additionally, familiarity with monitoring and logging platforms like Splunk or Grafana will be advantageous.
Responsibilities
As an AWS Cloud Engineer at FICO, your primary responsibilities will include designing, maintaining, and expanding our cloud infrastructure, ensuring it is robust, scalable, and secure. You will oversee systems related to alerting, logging, backups, disaster recovery, and monitoring to ensure high availability and operational excellence. Working collaboratively with software engineering teams, you will help build fault-tolerant and resilient services aligned with best practices. You will focus on improving the performance and durability of our CI/CD pipelines, ensuring seamless integration and deployment processes. Security considerations will be integrated into all aspects of your work, maintaining the integrity and confidentiality of our systems. You may be required to participate in on-call rotations, providing support for engineering projects and incident response. Your role will also involve automating administrative tasks through scripting and APIs, and continuously monitoring system health using industry-standard tools.
Benefits
FICO offers an inclusive culture that emphasizes our core values: acting like owners, delighting our customers, and earning respect. We are committed to providing opportunities for professional growth and development, allowing you to leverage your strengths and participate in meaningful learning experiences. Our compensation packages are highly competitive, complemented by comprehensive benefits and rewards programs designed to recognize your contributions. We promote a people-first work environment that values work/life balance, with employee resource groups and social events fostering collaboration and camaraderie. At FICO, you will find a supportive atmosphere that encourages innovation, recognizes achievement, and supports your career aspirations.
Equal Opportunity
FICO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We believe that diverse perspectives foster innovation and drive better business outcomes. All qualified applicants will receive consideration for employment without regard to any protected status, and we are dedicated to providing a workplace where everyone can thrive and succeed.
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