UST
Website:
ust.com
Job details:
Greetings from UST!!
If you're interested and immediately available, kindly share the resume to dinesh.shiranpel@ust.com
Below is the detail JD.
• 3–5 years of hands-on experience configuring and managing AWS services and CaaS platforms (Amazon Connect, Genesys, RingCentral).
• 2+ years of experience in setup, configuration, integration, routing, reporting, and contact flow development on CaaS platforms.
• 2+ years of experience integrating AWS services such as Lambda, S3, DynamoDB, EC2, CloudFront, IAM, and third-party APIs.
• 2+ years of scripting experience with Python, JavaScript, or Node.js.
• AWS Certification (preferred).
• Familiarity with customer experience technologies including Voice, IVR, Chat, Messaging (SMS/Chat/WhatsApp).
• Experience building and maintaining CI/CD pipelines and continuous delivery systems on AWS or Azure.
• Strong understanding of deployment automation, monitoring, and operational optimization tools.
• Proven ability to troubleshoot and resolve issues across development, testing, and production environments.
• Experience providing L3 production support for business-critical applications (including on-call responsibilities).
• Strong communication, analytical, and collaboration skills with the ability to work effectively in cross-functional teams.
Click on Apply to know more.