CLM Engineer – E-mudhra (Managed Services)

RNTrust Group

Website: rn-trust.com
Job details:

Job Description

CLM Engineer – E-mudhra (Managed Services)

·      Experience: 3–5 Years (Mandatory E-mudhra Certificate / CLM)

·      Work Mode: Remote (24/7 Support as per SLA)

·      Employment Type: Full-Time | MSP

Role Summary

The CLM Engineer will manage the remote operation, monitoring, and optimization of the E-mudhra Certificate Lifecycle Management (CLM) platform under a Managed Services model, ensuring secure, compliant, and SLA-driven certificate services.

Mandatory Requirement

✔ 3–5 years hands-on experience with E-mudhra Certificate / CLM

Key Responsibilities

• 24/7 monitoring of CLM platforms, certificate issuance, renewal, revocation, and expiry risks
• Incident detection, logging, resolution, and RCA as per SLA
• L1/L2/L3 support in an MSP environment
• Change, configuration, and platform management (ITIL aligned)
• Security operations, vulnerability management, audit, and compliance support
• Service reporting, SLA/KPI tracking, and continuous improvement
• User access management, documentation, and knowledge base updates
• Vendor coordination and operational optimization

  Skills & Experience

• Strong CLM, PKI, X.509 certificate knowledge
• MSP operations experience
• Familiarity with monitoring, ticketing, and ITIL processes
• Remote support and shift-based operations experience

 

Expertise:

• Microsoft AD CS integration
• ACME / SCEP / EST protocols
• SIEM, automation, and scripting exposure

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