About the role
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.
Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
Honestly, we think your typical JD is deceptively unhelpful for high-growth startups. This role is a generalist role - it's replacing several previous job postings we had, including "Strategy and Operations", "Vertical Operator", "All Around Athlete - Operations", "Customer Operations Team Leader", "Operations Associate", and more. If you'd like to see the graveyard of old JDs you can check them out here.
This role is to join our team of entrepreneurial problem solvers across levels that get excited about making the lives of customers better and building businesses. The role we're advertising isn't specific because we don't know what exactly you'll do. We'll make a few promises to you about the role though - it'll be high impact, fast paced work that has an impact on our customers and on our business.
In terms of "what might I actually do" - here's a list of potential roles:
Troubleshoot pricing across existing markets, designing and implementing a new algorithm in those markets
Launch new markets
Manage a team of Collections Account Managers
Build a new LLM based chatbot to triage customer support inquiries
Redesign our process for reaching out to workers about opportunities in new lines of business
About the company
Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.