MS CLINICAL RESEARCH
Website:
msclinical.com
Job details:
Job Description
Job Title: Lead – Clinical Trial Recruitment & Participant Engagement
Location: Bengaluru
Experience: 5–8 Years
Employment Type: Full-Time
About MS Clinical Researc
hMS Clinical Research (MSCR) is a leading Clinical Research Organization (CRO) committed to advancing scientific innovation through high-quality clinical trials. We specialize in dermatology, cosmetics, medical devices, pharmaceuticals, microbiology, and consumer product testing while adhering to global standards of ethics, quality, and regulatory compliance
.We are seeking a proactive and people-focused professional to lead our Clinical Trial Recruitment & Participant Engagement function. This role is responsible for driving participant recruitment strategies, ensuring seamless participant experiences, managing the recruitment team, and achieving enrollment targets across multiple clinical studies
.
Key Responsibiliti
esClinical Trial Recruitme
- ntDevelop and execute recruitment strategies to achieve study enrollment targets within defined timeline
- s.Identify, screen, and recruit eligible participants based on study-specific inclusion and exclusion criteri
- a.Build and maintain participant databases for current and future studie
- s.Collaborate with investigators and clinical teams to understand recruitment requirements for ongoing and upcoming trial
- s.Utilize digital platforms, community outreach, physician referrals, and healthcare networks to maximize participant recruitmen
t.Participant Engagement & Retenti
- onServe as the primary point of contact for participants throughout their clinical trial journe
- y.Educate participants regarding study procedures, visit schedules, informed consent, and trial expectation
- s.Develop participant engagement initiatives to improve enrollment, satisfaction, and long-term retentio
- n.Ensure participants receive timely responses to queries and concerns while maintaining confidentiality and professionalis
- m.Monitor participant retention metrics and implement strategies to reduce withdrawals and missed visit
s.Scheduling & Visit Coordinati
- onCoordinate participant screening, enrollment, follow-up, and study completion visit
- s.Maintain accurate scheduling calendars and participant tracking system
- s.Send timely reminders to minimize missed appointment
- s.Coordinate with clinical teams to ensure smooth participant flow during study visit
s.Participant Payment & Reimburseme
- ntTrack completed participant visits for compensation processin
- g.Coordinate participant reimbursements as per approved study budgets and protocol
- s.Maintain accurate payment records and ensure timely disbursemen
- t.Address participant payment-related queries professionally and promptl
y.Team Leadersh
- ipLead, mentor, and supervise the Participant Recruitment tea
- m.Allocate recruitment targets and monitor individual and team performanc
- e.Conduct regular coaching, performance reviews, and training session
- s.Foster a collaborative, participant-centric, and high-performance work environmen
t.Cross-functional Coordinati
- onWork closely with Clinical Operations, Investigators, Project Management, Regulatory, and Quality Assurance team
- s.Support feasibility assessments by providing recruitment projections and enrollment insight
- s.Participate in study start-up planning and recruitment strategy meeting
s.Compliance & Documentati
- onEnsure all recruitment activities comply with ICH-GCP, applicable regulatory requirements, ethics committee approvals, and company SOP
- s.Maintain accurate recruitment records, participant logs, screening logs, and study documentatio
- n.Ensure participant confidentiality and data privacy are maintained at all time
s.Reporting & Analyti
- csMonitor recruitment KPIs and enrollment progress across studie
- s.Prepare weekly and monthly recruitment reports for managemen
- t.Analyze recruitment trends and recommend process improvements to enhance efficiency and participant experienc
e.Required Qualificatio
- nsBachelor's degree in Life Sciences, Pharmacy, Nursing, Biotechnology, Psychology, Clinical Research, or a related healthcare disciplin
- e.Master's degree in Clinical Research, Life Sciences, Healthcare Management, or Business Administration is preferre
d.
Experie
- nce4–8 years of experience in clinical trial participant recruitment, site coordination, clinical operations, or participant engageme
- nt.Minimum 2 years of experience leading or mentoring a recruitment or clinical operations te
- am.Experience recruiting participants for interventional clinical trials is highly preferr
- ed.Experience working in a CRO, research site, hospital, or Site Management Organization (SMO) is preferr
ed.
Required Sk
- illsStrong understanding of clinical trial recruitment methodolog
- ies.Knowledge of ICH-GCP and clinical research regulati
- ons.Excellent interpersonal and communication ski
- lls.Strong leadership and team management abilit
- ies.Participant-centric approach with exceptional customer service ski
- lls.Excellent organizational and time management ski
- lls.Ability to manage multiple studies simultaneou
- sly.Proficiency in Microsoft Office and participant management syst
- ems.Strong analytical and reporting ski
lls.
Key Performance Indicators (
- KPIs)Achievement of participant enrollment tar
- gets.Screening-to-enrollment conversion
- rate.Participant retention
- rate.Reduction in missed visits and no-show r
- ates.Timeliness of participant scheduling and follow
- -ups.Accuracy of recruitment documenta
- tion.Timely processing of participant reimbursem
- ents.Team productivity and recruitment perform
- ance.Compliance with study protocols, SOPs, and regulatory requirem
ents.
Why Join MS Clinical Res
- earch?Opportunity to work with a growing, innovation-driven Clinical Research Organiz
- ation.Exposure to diverse clinical trials across multiple therapeutic
- areas.Collaborative and research-focused work enviro
- nment.Professional development and career growth opportun
- ities.Opportunity to contribute to advancing healthcare through ethical and impactful clinical res
earch.
Click on Apply to know more.