Website:
scriptassist.co.uk
Job details:
📍 India | Remote | Full-time
🕒 UK business hours
💊 Pharmacy Module | Clinical Workflows | Product Requirements | UAT
🚀 Help shape a fast-growing UK pharmacy technology platform
Script Assist is looking for an exceptional Clinical or Product Analyst with hands-on experience working on the pharmacy or medication module of an EHR, EMR, HIS or pharmacy software platform.
This role is specifically designed for someone who understands both:
- Pharmacy and medication workflows
- Healthcare software and product delivery
You may currently be working as a:
- Clinical Analyst
- Product Analyst
- Clinical Product Analyst
- Healthcare Business Analyst
- Application Analyst
- Clinical Application Specialist
- Functional Consultant
Your exact title is less important than the work you have performed.
You must have meaningful experience working on the pharmacy or medication functionality within a healthcare software platform.
This is a junior-to-mid-level role for a strong individual contributor. You do not need to be a senior manager, but you must have enough pharmacy systems experience to understand complex workflows, challenge unclear requirements and contribute meaningfully from the beginning.
For the right person, this role can develop into substantially broader ownership of the Script Assist pharmacy platform.
🌍 About Script Assist
Script Assist is building the operating system for next-generation private healthcare in the UK.
Our software is used by clinics, pharmacies and healthcare operators and already supports tens of thousands of medical cannabis prescriptions every month.
We are now expanding across additional private healthcare markets, including:
- ADHD
- Weight management
- Longevity
- Specialist private medicine
- Everyday healthcare
- Other complex treatment areas
Our pharmacy platform supports live workflows across:
- Prescription receipt
- Clinical and accuracy checking
- Dispensing
- Stock and inventory
- Batch and expiry management
- Fulfilment
- Patient communication
- Pharmacy reporting
- Pharmacy governance
You will work directly with our Director of Pharmacy and help ensure that the platform reflects how pharmacies actually need to operate.
🎯 The role
You will act as a bridge between:
- Pharmacists and pharmacy operations
- Product
- Engineering
- QA
- Implementation
- Customer Support
- Pharmacy customers
Your role will be to understand real pharmacy and clinical requirements and translate them into safe, clear and effective software.
For every requirement, you will need to understand both sides of the problem.
The pharmacy question
What is the pharmacist, dispenser, prescriber or pharmacy operation trying to achieve?
The system question
What workflow, configuration, business rule, validation, integration or product change is required?
You will not simply record requests and pass them to Engineering.
You will be expected to:
- Investigate the underlying problem
- Understand the complete end-to-end workflow
- Ask intelligent and structured questions
- Identify edge cases
- Consider clinical and patient-safety impacts
- Challenge unclear or incomplete requirements
- Identify second-order impacts elsewhere in the platform
- Help define the correct solution
- Validate that the delivered solution works properly
💻 What you will do
You will support and increasingly own work across:
- Analysing end-to-end pharmacy and medication workflows
- Gathering requirements from pharmacists, clinicians, customers and operational teams
- Translating requirements into user stories and acceptance criteria
- Writing clear functional and product requirements
- Documenting workflow logic, system behaviour and business rules
- Identifying clinical, operational and patient-safety edge cases
- Reviewing proposed solutions with Product and Engineering
- Contributing to backlog refinement and product prioritisation
- Supporting pharmacy-module configuration
- Reviewing wireframes and proposed user experiences
- Coordinating UAT with pharmacists and operational users
- Designing test scenarios and test cases
- Logging and triaging product defects
- Validating fixes before release
- Supporting implementations, go-lives and hypercare
- Investigating live pharmacy-platform issues
- Distinguishing between product, configuration, data, workflow and training issues
- Supporting medication and pharmacy data validation
- Helping define user roles, permissions and clinical controls
- Improving pharmacy SOPs, guides and product documentation
- Creating training and enablement materials
- Identifying recurring workflow problems
- Helping shape the future development of the pharmacy platform
💊 Relevant pharmacy and medication workflows
Relevant experience may include:
- Prescription and medication ordering
- Pharmacy work queues
- Order triage
- Clinical checking
- Pharmacist verification
- Accuracy checking
- Medication dispensing
- Formulary management
- Medication configuration
- Dosage, route, frequency and drug-form configuration
- Medication safety flags
- Clinical decision support
- Medication administration
- eMAR
- Stock and inventory management
- Batch and expiry controls
- Pharmacy fulfilment
- Controlled-medication workflows
- Medication therapy management
- Pharmacy reporting
- Pharmacy workflow optimisation
You do not need experience in every area.
However, a pharmacy or medication module must have been a meaningful part of your actual work.
⚙️ Relevant systems and platforms
Experience with any of the following is particularly relevant:
- eClinicalWorks / eCW Pharmacy Module
- Oracle Health / Cerner
- Cerner PharmNet
- Epic Willow
- InterSystems TrakCare
- MEDITECH Pharmacy
- Dedalus
- Omnicell
- Hospital Information Systems
- Hospital Management Information Systems
- Clinical Management Information Systems
- EHR or EMR pharmacy modules
- HIS pharmacy modules
- Pharmacy Information Systems
- Medication Management Systems
- Digital pharmacy platforms
- PMR systems
- Dispensing software
- Pharmacy management software
Experience with another substantial EHR, EMR, HIS, pharmacy or medication platform may also be relevant.
✅ What we are looking for
You should have:
- Approximately 2–7 years of relevant healthcare technology experience
- Hands-on experience with the pharmacy or medication module of an EHR, EMR or HIS platform
- A detailed understanding of pharmacy or medication workflows
- Experience working with pharmacists, clinicians or pharmacy operational teams
- Experience gathering and analysing workflow requirements
- Experience producing user stories, requirements or acceptance criteria
- Experience supporting UAT, testing or defect validation
- Experience working with Product, Engineering, QA or Implementation teams
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Excellent spoken and written English
- Confidence working directly with UK stakeholders
- Strong ownership and follow-through
- Comfort working UK business hours
⭐ Particularly valuable experience
The strongest candidates may also have:
- A Bachelor of Pharmacy, PharmD or pharmacist qualification
- Previous experience as a hospital, clinical, community or digital pharmacist
- Clinical informatics experience
- eClinicalWorks pharmacy-module experience
- Cerner PharmNet or Epic Willow experience
- HL7 or FHIR knowledge
- SQL or healthcare data-validation experience
- Jira and Agile product-delivery experience
- Backlog-refinement experience
- Workflow-configuration experience
- Clinical decision-support experience
- Training and user-enablement experience
- Go-live and hypercare experience
- Pharmacy product-ownership experience
- Experience identifying patient-safety or regulatory risks
- Experience using AI or automation to improve analysis, testing or delivery
A pharmacist qualification is strongly preferred, but it is not essential where the candidate has deep, hands-on experience working on pharmacy or medication functionality within healthcare software.
🧠 What good looks like
You will be successful in this role if you can:
- Understand how pharmacists and pharmacy teams actually work
- Analyse complicated clinical workflows in detail
- Translate clinical requirements into clear product requirements
- Communicate effectively with both pharmacists and engineers
- Spot missing requirements and unintended consequences
- Distinguish between workflow, user, data, configuration and product issues
- Ask intelligent questions rather than simply recording requests
- Test solutions carefully
- Retain ownership until work is complete
- Gradually take broader ownership of the pharmacy platform
🚫 This role is not designed for candidates whose experience is mainly
- Pharmaceutical manufacturing
- Pharma sales or marketing
- Pharmaceutical product management
- Pharmacovigilance
- Regulatory affairs
- Clinical research
- Pharmacy practice without meaningful technology experience
- Generic healthcare business analysis
- Generic software product management
- Software engineering without pharmacy-domain knowledge
Your experience must demonstrate meaningful work on a pharmacy module, medication module or pharmacy software platform.
💡 Why join Script Assist?
You will join a fast-growing UK healthcare technology company at an important stage in its development.
You will work directly with our Director of Pharmacy and have meaningful influence over a live, regulated pharmacy platform.
You will gain exposure to:
- Pharmacy technology
- Clinical informatics
- Product strategy
- Prescribing and dispensing
- Pharmacy operations
- UK private healthcare
- Software delivery
- Workflow design
- Integrations and interoperability
- Clinical safety
- Rapidly expanding healthcare markets
For a strong performer, this role can develop into substantially broader ownership of the Script Assist
pharmacy platform.
📩 Apply
Apply if you are a Clinical Analyst, Product Analyst, Healthcare Business Analyst, Application Analyst, Clinical Application Specialist or Functional Consultant who has worked hands-on with the pharmacy or medication module of an EHR, EMR, HIS or pharmacy software platform.
Click on Apply to know more.