Website:
theteachly.com
Job details:
Company Description
Teachly is an AI-powered experiential learning platform focused on revolutionizing education through STEM, simulations, and real-world applications. The platform empowers students to move beyond theoretical concepts by engaging in hands-on activities such as drone simulations, CAD design, circuit building, and AI learning. Teachly fosters creativity, problem-solving, and equips students with future-ready skills. At Teachly, students are encouraged to build, design, and innovate as they learn.
Role Description
This is a full-time, on-site role located in Lucknow. As a Client Success Manager, you will be responsible for ensuring client satisfaction, fostering strong client relationships, and driving customer retention. Your day-to-day responsibilities include onboarding new clients, responding to inquiries, resolving issues promptly, and supporting clients throughout their journey. Additionally, you will analyze client feedback to improve experiences and maintain long-term partnerships with our clients.
Qualifications
- Strong Customer Satisfaction and Customer Service skills
- Proficiency in Relationship Building and Customer Retention
- Strong Analytical Skills to assess customer needs and improve services
- Excellent communication and interpersonal skills
- Proactive problem-solving abilities and time management skills
- Experience in EdTech or a related field is a plus
- Bachelor's degree in Business, Communications, or a related field
Click on Apply to know more.