Website:
digitalalchemist.co.in
Job details:
Company Description
Digital Alchemist is a full-service digital marketing agency that combines data-driven strategies with creative storytelling to deliver measurable growth for brands. We specialize in high-impact services including Meta and Google Ads, social media management, brand storytelling, and product photography and videography. By crafting customized, high-performance campaigns, we empower both startups and established brands to enhance engagement, maximize ROI, and dominate their markets. At Digital Alchemist, we believe in turning unique ideas into transformative results by tailoring solutions to each brand’s distinct goals and audience.
Role Description
This is a full-time on-site role for a Client Success & Creative Operations Associate located in Gurugram. In this role, you will act as the main point of contact for clients, ensuring their needs are met with exceptional service. Your responsibilities will include project coordination, facilitating communication between clients and creative teams, overseeing timelines and deliverables, and providing operational support to ensure seamless execution of campaigns. Additionally, you’ll resolve client concerns, provide timely updates, and contribute to data analysis efforts for continuous improvement.
This role is a mix of:
- client communication
- creative coordination
- trend spotting
- operational management
- founder support
You will work directly with the founder and creative team across:
- content shoots
- social media campaigns
- client servicing
- internal coordination
We are NOT looking for a traditional corporate “account manager.”
We want someone who:
- understands internet culture
- has strong communication skills
- naturally notices trends/content ideas
- is organised without being robotic
- can handle clients professionally
- has aesthetic sense and creative intuition
- is proactive instead of waiting for instructions
- can think like a creator and operator at the same time
You’ll also occasionally contribute ideas for:
- founder's personal branding
- Instagram content
- creator positioning
- viral concepts
- content direction
Preferred:
- 1-2 years experience
- agency/startup/content background is a plus
- strong English communication
- active social media usage
- based in Gurgaon/NCR preferred
Click on Apply to know more.