Binge Consulting
Website:
bingeconsulting.com
Job details:
About Binge Consulting
Binge Consulting is a pan-India F&B and hospitality consulting company, working with 250+ brands across India through two core verticals:
Aggregator Management — driving revenue growth and marketplace performance across Zomato & Swiggy.
Recruitment — helping hospitality businesses build stronger teams across functions and seniority levels.
We've built deep expertise at the intersection of F&B, marketplaces, data and growth, and are looking for a senior hire to help lead our Client Servicing function as we enter our next phase of growth.
The Role
We're hiring a Senior Manager – Client Strategy & Servicing with 4+ years of experience.
This isn't a traditional account management role.
You'll lead a Client Servicing team, own key brand relationships and be responsible for translating marketplace data into commercial strategy and revenue-growth conversations.
You'll work directly with the founder and play an active role in both running the function today and building where Binge goes next.
What You'll Own
- Lead and mentor the Client Servicing team across our Aggregator Management portfolio.
- Own senior relationships with founders, operators and brand teams.
- Analyse Zomato & Swiggy performance across revenue, AOV, orders, conversion funnels, discounting, ad spends, menu performance and customer behaviour.
- Turn dashboards and raw performance data into insights, hypotheses and actionable growth recommendations.
- Lead monthly business reviews and strategic client conversations.
- Identify growth levers across pricing, menu engineering, promotions, visibility, acquisition and retention.
- Work closely with Data and Backend teams to move from data → insight → action.
- Drive stronger account planning, communication, execution and accountability across the CS function.
- Support escalations and high-impact commercial decisions.
- Work alongside the founder on new markets, capabilities and growth opportunities as Binge scales.
We're Looking For
Someone with 4+ years of experience across Client Servicing, Key Account Management, Customer Success, Consulting, Food-Tech, Growth/Performance Agencies or similar roles.
You should be:
- Commercially sharp and data-literate — you don't need to build the dashboard, but you should know how to interrogate it.
- Comfortable owning senior client relationships and challenging assumptions.
- Able to connect metrics to business outcomes, not just report numbers.
- Strong at structured communication and storytelling with data.
- Experienced in leading or mentoring people.
- High on ownership, curiosity and problem-solving.
- Comfortable being both hands-on and strategic.
Experience with F&B, Zomato, Swiggy or marketplace businesses is an advantage, but not mandatory.
Why Binge?
You'll be joining a company already working with 250+ brands across India, but still early enough for a senior hire to materially influence how we scale.
This is an opportunity to lead a function, work directly with the founder, solve real commercial problems and help build the next chapter of Binge.
Mumbai | Full-time | In-office | 4+ years experience
Think this sounds like you? Apply with your CV/profile and tell us a little about what you're currently building, managing or growing.
Click on Apply to know more.
