Website:
Job details:
Role: Client Servicing Manager
Experience: 3-5 years
Salary: upto 5 LPA
Location: Goregaon, Mumbai
Industry: Corporate Events
Write to us with your resume at talentaffair@gmail.com
Role Description The Client Servicing Manager – Corporate Events role is a full-time, on-site position based in the Mumbai Metropolitan Region. This role involves managing corporate event clients end-to-end, including understanding client requirements, preparing proposals, coordinating timelines, and ensuring seamless delivery of event services. The Client Servicing Manager will act as the primary point of contact for clients, handle queries, maintain regular communication, and manage expectations throughout the event lifecycle. Day-to-day responsibilities include collaborating with internal teams and external vendors, monitoring project progress, resolving issues, and ensuring high levels of client satisfaction. The role also includes preparing reports, tracking feedback, and identifying opportunities to strengthen client relationships and drive repeat business.
Qualifications
- Strong client services and client relations skills, with experience managing corporate event accounts.
- Ability to drive customer satisfaction through proactive follow-up, issue resolution, and service quality.
- Excellent communication and customer service skills, including clear written and verbal interaction with stakeholders.
- 3–5 years of experience in client servicing or account management, preferably in corporate events or experiential marketing.
- Proven ability to coordinate multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Comfort working on-site in the Mumbai Metropolitan Region and collaborating with cross-functional teams and vendors.
- Strong interpersonal skills, negotiation abilities, and a solutions-oriented mindset.
- Bachelor’s degree in business, marketing, communications, or a related field is preferred.
Click on Apply to know more.