Good-Bee
Website:
good-bee.com
Job details:
Location: Bengaluru
Experience: 4–7 Years
Industry: Creative / Advertising / Digital Marketing Agency
Employment Type: Full-time
About Good-Bee
At Good-Bee, we’re buzzing with creativity and driven by strategy. We help brands find their unique voice, tell powerful stories, and create meaningful experiences across every touchpoint. We’re looking for a Client Servicing Manager who can build strong client relationships, understand business objectives, and effectively connect creative ideas with digital outcomes.
If you enjoy working at the intersection of creativity, digital marketing, strategy and client management, this role is for you.
Key Responsibilities
- Manage and build strong, long-term relationships with key client accounts.
- Act as the primary point of contact between clients and internal teams.
- Understand client objectives, briefs, expectations and business challenges.
- Translate client requirements into clear briefs for creative, content, media and other internal teams.
- Coordinate end-to-end execution of integrated marketing campaigns.
- Work closely with creative teams to develop ideas and ensure they meet client expectations.
- Coordinate with paid marketing teams on campaign planning, execution and performance.
- Collaborate with social media teams on content strategies, calendars and platform-specific communication.
- Coordinate influencer marketing activities, including identifying suitable creators and managing campaign execution.
- Work with performance and analytics teams to understand campaign results and derive actionable insights.
- Track project timelines, deliverables and approvals to ensure campaigns are delivered on time.
- Present campaign ideas, strategies, reports and performance updates to clients.
- Proactively identify opportunities to improve campaign performance and client outcomes.
- Handle client feedback, concerns and challenges effectively and ensure timely resolution.
- Manage multiple projects and priorities in a fast-paced agency environment.
- Identify opportunities for account growth, cross-selling and new business within existing accounts.
Requirements
- 4–7 years of experience in client servicing, account management or a similar role.
- Prior experience in a creative, advertising, digital marketing or integrated marketing agency is preferred.
- Strong client relationship and account management skills.
- Good understanding of digital marketing and the full marketing funnel.
- Working knowledge of: Creative campaigns, Social media marketing, Paid marketing, Influencer marketing, Digital campaigns, Campaign analytics and performance
- Ability to understand creative concepts and communicate client requirements clearly to creative teams.
- Strong project coordination and execution skills.
- Excellent written and verbal communication skills.
- Strong presentation and negotiation abilities.
- Ability to manage multiple clients, projects and deadlines simultaneously.
- Strong problem-solving and decision-making skills.
- Ability to work independently as well as collaboratively with cross-functional teams.
- Strong attention to detail and ownership mindset.
Preferred Skills
- Experience managing key client accounts independently.
- Experience working on integrated campaigns across creative, content, media, influencers and analytics.
- Familiarity with platforms such as Meta Ads Manager, Google Ads and LinkedIn Ads.
- Understanding of campaign metrics such as reach, engagement, CTR, CPC, CPL, conversions and ROAS.
- Experience preparing client reports and performance presentations.
- Knowledge of current social media trends and digital marketing practices.
- Experience working with multiple stakeholders and senior-level clients.
What We’re Looking For
You could be the right fit if you:
- Know a good idea when you see one.
- Can confidently move between brief → idea → content → media → influencers → analytics.
- Understand how creative and digital work together to deliver business results.
- Enjoy solving problems and finding better ways to execute campaigns.
- Can take ownership of a key client account end-to-end.
- Are comfortable balancing client expectations with internal team capabilities.
- Have a proactive approach and strong ownership of deliverables.
Why Join Good-Bee?
- Work with diverse, impact-driven brands.
- Opportunity to manage and grow key client accounts.
- Exposure to integrated campaigns across creative, digital, media, social and influencer marketing.
- A collaborative environment where creativity meets performance.
- Opportunities to work with emerging digital trends and technologies.
- A team that values empathy, innovation and authenticity.
How to Apply
Interested candidates can share their resume at: hr@goodbee.co.in
Subject Line: Application – Client Servicing Manager- Bangalore
Click on Apply to know more.
