Communication Crafts
Website:
communicationcrafts.com
Job details:
We are looking for a dynamic and proactive Client Servicing Manager with 5–4-5 years of experience in an advertising agency environment. The ideal candidate will act as the key bridge between clients and internal creative teams, ensuring seamless campaign execution, strong relationship management, and timely delivery of projects.
Job Description
- Reviewing day-to-day tasks for Ac Mgmt. team
- Ensuring all daily, weekly, monthly reports are sent out on time
- Handle all client escalations
- Conduct meetings with the team for smooth task distribution and cross-team collaborations
- Liaise with TLs during the project.
- Ensure good quality emails are sent and take steps to review and improve them with the team
- Ensure and review MOMs and their 24-hour turnaround time
- Ensure handovers and new recruitment upon transitions
- Liaise with Finance for payment related tasks and queries
- Present quarterly account report
- Network and Negotiate with third party vendors like production Team, VO and music artists, models, printers, 3D designers, server providers etc.
- Liaise with BD; Create and review proposals; initiate renewals
- Conduct well organized project kickoff meetings
- Keep in touch with clients through courtesy meetings, calls
- Cross-sell and increase account value
Skills
- Managing high value clients, Relationship building, Presentation Making, dependable
- Regularly meeting, presentations, pitching and nurturing clients
- Must have handled team of CSE/CSM
- Experience in Digital/Advertising/Marketing/Technology Industry
- Ready to travel (Mostly within Ahmedabad, Occasionally across Gujarat)
Click on Apply to know more.