Brand Scale - Up Inc.
Website:
brandscaleupinc.com
Job details:
Client-Servicing Intern (Full-time, On-site)
Hiring for: Brand Scale-Up Inc.
Location: HRBR Layout, Kalyan Nagar, North Bengaluru
Designation: Account Management & Client-Servicing Intern
Experience: 0-1 years
Overview
We are looking for an experienced, assertive and detail-oriented Client-Servicing Intern with prior agency experience to join our dynamic team. In this role, you will act as the primary point of contact for clients, managing day-to-day communication and ensuring seamless project execution.
You will work closely with internal teams, including creative, strategy, and production, to deliver high-quality results on time and within budget. Your expertise in agency environments will help drive client satisfaction and strengthen relationships, ensuring we meet and exceed client expectations.
Key Responsibilities
Serve as the main point of contact for assigned clients, handling all day-to-day communications and requests
Coordinate with internal teams (creative, production) to manage project timelines, deliverables, and budgets
Provide proactive updates and problem-solve client issues to maintain satisfaction
Collaborate with clients to understand their objectives and ensure that all services align with their goals
Ensure client expectations are clearly communicated and met, managing scope and timelines effectively
Contribute to project briefs, presentations, and status reports for clients
Build and nurture long-term relationships with clients to encourage repeat business
Qualifications
Bachelors' in Mass Communication, BBA or any role related to communication or client management
Previous communication/PR internships, ideally in an ad agency
Excellent communication and relationship-building skills
Strong organizational abilities, with the capacity to manage multiple projects simultaneously.
Ability to take ownership of tasks and close loops effectively
Ability to work in a fast-paced, deadline-driven environment
Someone with a proactive approach to problem-solving
This role is ideal for someone with a strong interest in client service within the agency space, looking to leverage their skills in a collaborative, client-focused environment.
About Company: At Brand Scale-Up, we help DTC brands with brand strategy-led digital marketing. We offer services like performance marketing, retention marketing, social media management, SEO, conversion rate optimization & consulting.
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