Team Pumpkin
Website:
teampumpkin.com
Job details:
Job Title: Client Servicing Executive
Location: Mumbai (BKC)
Experience: 1–2 years
About The Role
We are looking for a dynamic and proactive Client Servicing Executive to join our team in Mumbai (BKC). This role is ideal for a young professional who is quick, agile, and eager to learn, with a strong inclination towards client servicing and operational coordination. You will work closely with senior stakeholders and play a key role in ensuring smooth execution of projects and client deliverables.
Key Responsibilities
- Act as the primary point of contact for assigned clients, ensuring clear and timely communication
- Understand client requirements and translate them into actionable briefs for internal teams
- Coordinate with cross-functional teams (creative, media, strategy) to ensure timely delivery of projects
- Track project timelines, deliverables, and ensure adherence to deadlines
- Assist in streamlining processes and improving operational efficiency
- Support in preparing presentations, reports, and client updates
- Proactively identify gaps and suggest solutions to enhance client satisfaction
- Maintain strong relationships with clients through consistent follow-ups and responsiveness
Key Requirements
- 1–2 years of experience in advertising / digital agency client servicing
- Strong communication and interpersonal skills
- Highly organized with a structured and “sorted” approach to work
- Quick learner with the ability to adapt in a fast-paced environment
- Problem-solving mindset with attention to detail
- Ability to multitask and manage multiple projects simultaneously
- Positive attitude and eagerness to learn and grow
What We’re Looking For
- A dependable team player who can act as a support system for ongoing projects
- Someone who is agile, proactive, and takes ownership
- A candidate who is enthusiastic about learning and implementing new ideas
Click on Apply to know more.