Lab of Scents
Website:
labofscents.com
Job details:
We’re Hiring: Client Servicing Executive
At Lab of Scents, we help brands bring their fragrance ideas to life through custom perfume development, private label manufacturing, and end-to-end product creation. We are looking for a Client Servicing Executive who can build strong client relationships and ensure seamless coordination between customers and our internal teams.
What You’ll Do
• Manage day-to-day communication with B2B clients via calls, emails, and meetings
• Understand client requirements related to fragrances, packaging, sampling, pricing, and production timelines
• Coordinate with fragrance development, sourcing, design, and production teams to ensure smooth project execution
• Prepare and share quotations, proposals, presentations, and project updates
• Follow up on samples, approvals, orders, payments, and deliveries
• Maintain accurate records of client interactions and project status
• Resolve client concerns promptly and ensure a high level of customer satisfaction
• Support business growth through relationship management and repeat business opportunities
What We’re Looking For
✔ 1–3 years of experience in Client Servicing, Account Management, Customer Success, or B2B Sales
✔ Excellent verbal and written communication skills
✔ Strong organizational and coordination abilities
✔ Comfortable working with multiple projects and deadlines
✔ Proficiency in MS Excel, Google Sheets, and CRM tools is preferred
✔ Experience in perfumes, cosmetics, beauty, FMCG, luxury products, or manufacturing will be an added advantage
Why Join Us?
✨ Work closely with emerging and established brands
✨ Be part of the fragrance creation journey from concept to market
✨ Fast-growing and entrepreneurial work environment
✨ Opportunity to learn the business of perfumes, product development, and brand building
📩 Interested candidates can send their resume to contact@labofscents.com or DM us on LinkedIn.
Click on Apply to know more.