Hexagon Events
Website:
hexagonevents.com
Job details:
Company Description Hexagon Events Pvt Ltd is a dynamic event management company that brings big ideas to life through a blend of vision, planning, design, and innovation. Founded in 2003, the team has spent over two decades delivering projects shaped by the core values of integrity, transparency, and trust. The company is driven by a commitment to perfection and applies meticulous attention to detail across every assignment. Team members are encouraged to listen carefully, solve problems creatively, and curate memorable experiences for clients. Hexagon Events offers an environment where creativity is backed by strong dedication and long-term expertise.
Role Description This is a full-time, on-site Client Servicing role based in Goregaon. The role involves managing client relationships, understanding client requirements, and ensuring seamless communication between clients and internal teams. Day-to-day responsibilities include coordinating event deliverables, preparing proposals and budgets, tracking project timelines, and addressing client queries promptly. The Client Servicing professional will work closely with the operations, creative, and finance teams to ensure client satisfaction and smooth execution of events. The role also includes monitoring feedback, identifying opportunities for account growth, and maintaining accurate documentation for each project.
Qualifications
- Candidates should possess strong Client Services and Customer Service skills, with a focus on building long-term relationships.
- Candidates should possess excellent Communication skills, including clear verbal, written, and interpersonal abilities.
- Candidates should possess capabilities in Customer Satisfaction, including managing expectations and resolving issues effectively.
- Candidates should possess basic Finance skills related to budgeting, cost tracking, and reviewing invoices.
- Relevant experience in events, marketing, or hospitality account management is beneficial.
- Ability to work in a fast-paced environment, handle multiple projects, and meet deadlines is preferred.
- Proficiency in presentation tools and MS Office (Word, Excel, PowerPoint) is an advantage.
- A bachelor’s degree in business, communications, marketing, or a related field is preferred.
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