Recruitment Mantra HR Consultancy & Recruitment Agency
Website:
recruitmentmantra.com
Job details:
Recruitment Mantra Hiring Client Servicing Executive for Leading MNC Thyme India Private Limited (Kolkata)
Job Title: Client Servicing Executive
Company: Thyme India Private Limited
Location: Kolkata (Onsite & Work from Home)
CTC: ₹5 – ₹6 Lakhs per annum
About the Company
Thyme India Private Limited is part of a globally expanding enterprise with a strong presence in Minerals, Chemicals, and Machinery. The company is driven by quality, innovation, and customer-centric solutions, supporting industries across multiple regions.
Role Overview
We are looking for a dynamic and client-focused Client Servicing Executive to manage and strengthen relationships with existing clients while ensuring high levels of customer satisfaction. The role requires excellent communication skills and a proactive approach to client engagement and retention.
Key Responsibilities
• Manage and maintain strong relationships with existing clients
• Act as the primary point of contact for client queries and support
• Understand client requirements and ensure timely delivery of solutions
• Coordinate with internal teams for seamless service execution
• Monitor client satisfaction and address concerns promptly
• Identify opportunities for upselling and cross-selling services
• Maintain accurate records of client interactions and service activities
• Ensure client retention and contribute to business growth
Qualifications & Skills
• Graduate in any discipline
• Minimum 5+ years of experience in client servicing or account management (preferably B2B)
• Strong communication skills in English and Hindi
• Excellent interpersonal, problem-solving, and coordination skills
• Ability to manage multiple clients and prioritize tasks effectively
• Self-motivated with a customer-centric approach
Preferred Profile
• Experience in the Refractory industry will be an added advantage
• Proven track record in client relationship management
• Strong decision-making and conflict-resolution abilities
• Professional and service-oriented mindset
Note: Thyme India Private Limited is an equal opportunity employer. Hiring decisions are based on merit, qualifications, and business requirements.
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