Website:
shrievent.com
Job details:
Company Description Shri Events is a leading event management company in India, known for delivering professionally executed corporate, luxury, and large-scale events. Founded in 2012 and headquartered in Lucknow, the company has expanded into a pan-India brand with a strong presence across multiple cities. Shri Events specializes in corporate events, product launches, luxury weddings, live shows, sports events, and experiential activations, offering end-to-end solutions from concept to execution. The company has partnered with major brands such as Panasonic, Sony, Syngenta, and Corteva, as well as government organizations, and has received awards including Best Product Launch Company of the Year. Guided by a mission to create flawless and memorable experiences, Shri Events combines creativity and operational excellence to be a trusted partner for clients nationwide.
Role Description The Client Services Executive is a full-time, on-site role based in Lucknow, responsible for managing and nurturing client relationships across various event projects. This role involves serving as the primary point of contact for clients, understanding their objectives, and translating requirements into clear briefs for internal teams. The Client Services Executive will coordinate with event planning, production, logistics, and creative teams to ensure timely, high-quality delivery and client satisfaction. Daily responsibilities include monitoring project progress, preparing status updates and reports, handling client feedback, resolving issues, and supporting business growth through repeat and referral engagements. The role also includes contributing to proposals, participating in client meetings, and maintaining accurate documentation to ensure seamless execution and post-event follow-up.
Qualifications
- Demonstrated ability in Client Services and Client Relations to manage accounts, address needs, and maintain long-term partnerships.
- Experience in Business Relationship Management to support client retention, upselling, and cross-functional coordination.
- Commitment to Customer Satisfaction, including proactive communication, expectation management, and issue resolution.
- Strong Analytical Skills to interpret client requirements, track performance metrics, and support data-driven decisions.
- Effective verbal and written communication skills, with the ability to present ideas clearly to clients and internal stakeholders.
- Solid organizational and time-management skills, with the capacity to handle multiple events and deadlines simultaneously.
- Prior experience in event management, hospitality, or a related client-facing environment is preferred.
- Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent practical experience.
- Comfort working in fast-paced, on-site event settings, with flexibility for extended hours during peak event periods.
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