Blusteak Media
Website:
blusteak.com
Job details:
Company Description
Blusteak Media is a creative digital marketing agency headquartered in Kerala, specializing in crafting result-oriented online marketing campaigns for ambitious brands. Since its inception in 2017, Blusteak has grown into a team of over 25 professionals, providing services to more than 75 clients across four continents. Known for expertise in areas like online sales, branding, copywriting, and social media management, the agency also offers services such as Search Engine Optimization (SEO), Online Reputation Management, and E-commerce solutions. Blusteak Media is dedicated to delivering innovative strategies and measurable results for its clients.
Role Description
This is a full-time on-site role for a Client Services Executive, based in Kottayam. The Client Services Executive will manage client relationships, ensure customer satisfaction, and act as the primary point of contact for clients. Responsibilities include assessing client needs, providing solutions, fostering long-term business relationships, and collaborating with internal teams to deliver exceptional services. The role also involves analyzing client feedback to consistently improve service delivery and meet performance targets.
Qualifications
- Strong skills in Client Services, Client Relations, and fostering Customer Satisfaction
- Expertise in Business Relationship Management with a focus on building and maintaining long-term partnerships
- Proficiency in Analytical Skills to assess client needs, track performance, and provide actionable insights
- Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams
- Ability to work on-site in Kottayam and address client requirements efficiently
- Previous experience in client-facing roles and knowledge of digital marketing is an added advantage
- Bachelor's degree in Business, Marketing, Communications, or a related field is preferred
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