BIRNAN BROND
Website:
birnanbrond.com
Job details:
Company: Birnan & Brond
Role: Client Retention Executive
Location: Kochi, Kerala (Onsite)
Salary: ₹15,000 – ₹25,000 per month
Employment Type: Full-time
About the Role
We are looking for a proactive and detail-oriented Client Retention Executive to support our day-to-day operations and client engagement. The ideal candidate is a natural communicator with a problem-solving mindset and a flair for creating impactful presentations. In this role, you will be the bridge between our services and our clients, ensuring long-term satisfaction and operational excellence.
Key Responsibilities
- Retention Strategy: Develop and implement strategies to keep clients engaged and loyal.
- Client Support: Handle inquiries and ensure timely, professional resolution of issues.
- Data Management: Maintain and update client databases; analyze feedback to improve retention.
- Creative Presentations: Design professional reports and presentations.
- Collaboration: Work closely with internal teams to enhance overall client satisfaction.
- Operations: Support daily coordination and operational tasks to ensure smooth workflows.
Requirements
- Education: Any Degree.
- Experience: Freshers or candidates with 1–1.5 years of experience.
- Communication: Exceptional verbal and written communication skills.
- Soft Skills: Proactive approach, attention to detail, and the ability to multitask effectively.
Click on Apply to know more.