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Company Description
TruColors, established in 2022, specializes in designing, manufacturing, and marketing school-wear merchandise under the brand name Prepster. We are committed to delivering high-quality products and strive to create a unique identity for our customers. At TruColors, we believe in fostering a collaborative and dynamic work environment. Join us for a fulfilling career journey filled with exciting challenges and opportunities for growth.
Role Description
This is a full-time on-site role based in Coimbatore for a Mid-Level Client Relationship professional in the textile industry. Responsibilities include managing client accounts, ensuring customer satisfaction, addressing client inquiries, and maintaining effective communication. The role involves understanding client needs, providing tailored solutions, and building long-term relationships to ensure sustained business growth.
Qualifications
- Strong Customer Satisfaction and Customer Service skills to ensure positive client experiences
- Proficiency in Customer Support and Communication to handle inquiries and build relationships effectively
- Excellent Analytical Skills to understand client needs and provide tailor-fit solutions
- Proven ability to collaborate within a team and independently
- Bachelor’s degree or equivalent in Business, Marketing, or a related field
- Experience in the textile or school-wear industry would be an advantage
- Proactive approach to problem-solving and client management
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