Website:
sikkaestates.com
Job details:
Company Description- Sikka Estates is a 23 year old real estate organization focused on providing high-quality residential and commercial property solutions. The company emphasizes transparent dealings, client-centric services, and long-term value creation for property owners and investors. With operations in key urban markets, Sikka Estates aims to deliver reliable advisory, sales, and post-sale support throughout the property ownership journey. Team members are encouraged to collaborate, innovate, and maintain high professional standards in a dynamic and competitive real estate environment.
Job Title
Senior Client Relationship Manager – Commercial Real Estate Sales
Experience: 3–5 years
Industry: Real Estate / Property Sales
Location: Gurgaon
Employment Type: Full-time
Senior Client Relationship Manager – Real Estate Sales
About the Role
We are looking for a polished, articulate, and highly client-oriented Senior Client Relationship Manager with 3–5 years of experience, preferably in the real estate industry.
The ideal candidate should be confident in handling prospective clients over calls, understanding their property requirements, nurturing leads, conducting follow-ups, arranging and facilitating site visits, and converting prospects into successful sales.
The candidate should possess excellent communication and interpersonal skills, a professional and presentable personality, strong relationship-building abilities, and a good understanding of real estate sales processes. Experience with CRM systems, LinkedIn, social media, and digital lead-generation tools will be an advantage.
Key Responsibilities
* Handle inbound and outbound calls with prospective clients and effectively communicate project/property offerings.
* Understand client requirements, preferences, budget, location, and investment objectives.
* Qualify leads and maintain consistent follow-ups throughout the sales cycle.
* Build and maintain strong relationships with prospective and existing clients.
* Convert qualified leads into site visits and subsequently into bookings/sales.
* Coordinate and conduct property/project site visits and provide professional assistance to clients during visits.
* Explain project details, configurations, pricing, payment plans, amenities, location advantages, and other relevant information.
* Handle client queries, objections, negotiations, and follow-ups professionally.
* Maintain accurate records of leads, interactions, follow-ups, site visits, and sales activities in the CRM.
* Work closely with the sales and marketing teams to maximize lead conversion.
* Generate and nurture prospects through LinkedIn, social media, professional networks, referrals, and other digital channels.
* Build a professional network of potential buyers, investors, channel partners, and other relevant stakeholders.
* Use CRM, LinkedIn, WhatsApp, email, social media, and other basic sales technologies effectively.
* Maintain regular communication with prospects through calls, WhatsApp, email, and other appropriate channels.
* Track individual sales targets, follow-up schedules, site visits, and conversion ratios.
* Provide regular updates and reports on lead status, client feedback, and sales pipeline.
* Stay updated on the company’s projects, local real estate market, competitor offerings, and relevant property trends.
Key Performance Indicators (KPIs)
* Qualified leads generated and handled
* Call-to-lead and lead-to-site-visit conversion
* Number of site visits conducted
* Site-visit-to-booking conversion
* Sales/booking value achieved
* Follow-up effectiveness
* CRM data accuracy and activity
* New client/prospect acquisition
* Referral and repeat-business generation
* Achievement of monthly and quarterly sales targets
Compensation
Salary: Competitive, based on experience and current market standards
Incentives: Performance-based incentives linked to site visits, bookings, and sales closures
Ideal Background
Candidates from the following backgrounds may be particularly relevant:
Real Estate Sales / Property Consultant / Property Advisor / Client Relationship Manager / Senior Sales Executive / Business Development Executive / Property Sales Manager / Inside Sales Manager
Candidates with strong experience in residential or commercial real estate sales and demonstrated client-conversion ability will be preferred.
Click on Apply to know more.
