IdeateLab
Website:
ideatelab.com
Job details:
About the Role -
We’re on the lookout for an enthusiastic and driven Client Servicing/Brand Associate with ONLY 1-2 years of experience to join our growing team. In this pivotal role, you’ll be the bridge between our clients and our talented internal teams, ensuring every project is a resounding success..
What You’ll Do-
Client Management & Relationship Building
- Be the Client’s Go-To Expert: Build and nurture strong relationships as the main point of contact for your assigned clients.
- Turn Ideas into Action: Translate client briefs into exciting project plans and creative briefs that inspire our teams.
- Collaborate & Create: Work hand-in-hand with our creative, strategy, and production teams to deliver outstanding results.
- Own the Details: Manage timelines, budgets, and deliverables—always with a focus on quality.
- Pitch & Present: Present innovative campaign ideas and strategies that wow our clients.
- Listen & Improve: Address client queries promptly, ensuring seamless communication and high client satisfaction.
- Identify Growth Opportunities: Spot opportunities for account growth and additional services.
Campaign Strategy & Execution
- Campaign Planning: Develop integrated digital marketing strategies across social media, paid media, and content
- Content Strategy Development: Create content calendars and oversee content development aligned with brand objectives
Creative Collaboration
- Cross-functional Teamwork: Collaborate with creative, strategy, design, and production teams to deliver outstanding results
- Content Oversight: Work hands-on with content teams to plan photography, video production, and visual branding
- Multi-format Content: Coordinate creation of 360-degree content including posts, reels, videos, and promotional creatives
Digital Marketing Management
- Social Media Management: Optimize social media presence across Instagram, LinkedIn, Facebook, and other platforms
- Paid Campaign Execution: Manage Meta ad campaigns (Facebook & Instagram) with focus on lead generation and audience targeting
- Analytics & Reporting: Track engagement metrics, analyze performance data, and provide insights for strategy refinement
- SEO & Online Presence: Implement basic SEO strategies to enhance platform visibility
What We’re Looking For
- Experience: 1-2 YEARS ONLY years in client servicing, digital marketing, or brand management.
- Experience in digital agencies, media companies, or marketing roles
- Relationship Builder: Proven success in managing and growing client relationships.
- Brand Savvy: Solid understanding of branding, marketing, and advertising.
- Communicator: Exceptional presentation and communication skills.
- Multi-Tasker: Ability to juggle multiple projects with attention to detail.
- Problem Solver: Adaptable and proactive in a fast-paced environment.
- Tech-Smart: Proficient in MS Office and project management tools.
- Education : Bachelor’s degree in Marketing, Communications, or related field.
- Basic understanding of design software (Adobe Creative Suite)
- Fluency in English and Hindi; additional regional language skills are a plus
Technical Proficiency
- Social Media Platforms: Instagram, LinkedIn, Facebook, YouTube
- Advertising Tools: Meta Ads Manager (Facebook & Instagram Ads), Google Ads (basic knowledge preferred)
- Design & Content Tools: Canva, Adobe Creative Suite (Photoshop, Premiere Pro), basic video editing
- Analytics Tools: Google Analytics, engagement tracking tools, Creator Studio
- Productivity Software: MS Office Suite, Google Workspace, project management tools
Why Join Us?
- Collaborative Culture: Work with passionate, creative professionals who love what they do.
- Growth Opportunities: Expand your skills and grow your career in a supportive environment.
- Vibrant Workplace: Enjoy a fun, energetic office in the heart of Mumbai
To apply - hr@ideatelab.com
Click on Apply to know more.