Website:
docrusconsultancy.com
Job details:
Company Description
DOCRUS LLP specializes in guiding students toward realizing their aspirations of studying medicine and other disciplines abroad. With extensive experience, we facilitate seamless admission services to top universities across countries such as Russia, Georgia, Uzbekistan, Kyrgyzstan, Japan, Spain, China, Sweden, Hungary, Finland, Germany, and Italy. Our mission is to empower students by connecting them with prestigious educational institutions and providing expert support throughout the admission process. At DOCRUS LLP, we take pride in fostering global opportunities for academic growth and success.
Role Description
This is a full-time on-site role for a Client Relations Coordinator and Consulting Operations Specialist, located in Hyderabad Office. Responsibilities include managing relationships with clients, providing exceptional customer service, coordinating consultations, organizing and managing documentation, and overseeing project timelines. The role also involves ensuring smooth communication between students, universities, and internal teams to facilitate successful admissions processes.
Qualifications
- Proficient in Communication and Client Relations to actively engage with and support clients
- Strong Customer Service skills to ensure exceptional client experiences and satisfaction
- Excellent Organization Skills and Project Management abilities for efficient handling of multiple tasks and timelines
- Demonstrated ability to work independently and collaboratively in a team environment
- Proficiency in Microsoft Office and relevant project management tools
- Bachelor’s degree in Business Administration, Communications, or a related field
- Prior experience in academic consulting, student services, or a similar field is an advantage
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