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Client Relations

Location

Delhi, India

JobType

full-time

About the job

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About the role

StarClinch

Website: starclinch.com
Job details:

Company Description

StarClinch is a quick commerce platform that streamlines the booking of performance artists and live entertainers. With a wide network of models, musicians, dancers, photographers, bands, and other talents, StarClinch simplifies event entertainment planning. The platform provides a structured approach to bookings with clear pricing, confirmed availability, and dependable workflows, ensuring reliable and efficient service delivery. With a team deeply rooted in the performing arts, StarClinch offers expertise in both the creative and operational aspects of event entertainment. Focused on reducing complexity, StarClinch helps individuals and organizations seamlessly plan and execute events with ease.


Role Description

  • Take complete ownership of inbound booking inquiries coming through the website.
  • Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines.
  • Proactively follow up with clients and maintain a high-touch approach to close leads.
  • Pitch the most relevant artists based on client preferences and event brief.
  • Handle negotiations and guide the client through the booking and payment process.
  • Liaise with artist managers to check availability, pricing, and logistics.
  • Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.



Requirements

  • 1–3 years of experience in B2C/B2B sales, client servicing, or event management.
  • Proven experience in high-ticket value sales or consultative selling.
  • Excellent verbal and written communication skills; must be comfortable speaking to CXOs, brides, families, and marketing teams alike.
  • A natural hustler—someone proactive, persuasive, and driven by outcomes.
  • Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.
  • Strong attention to detail and a problem-solving attitude.
  • Background in media/entertainment/event-tech will be a plus.

Location: Okhla Phase 2

Timing: 11:30am - 8:30pm

Monday - Saturday(Last Saturday of everymonth is off)

Click on Apply to know more.

Skills

B2B sales
CRM
service delivery