- Location
- Bengaluru East, Karnataka, India
- Job type
- Full-time
Required skills
- change management
- client satisfaction
About the role
WhiteSlips Job Management Consultants
Website:
whiteslips.com
Job details:
- Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
- Engages with stakeholders to deliver projects from original concept through final implementation.
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
- Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
- Manages the delivery of the project/program, including rigorous scope control and change management.
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
- Documentation and management of risks and issues.
- Ensures clear and concise communications to all stakeholders.
- Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
- Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
- Coordinates activities of the project teams through task delegation, resource assignment and program management.
- Performs any other related task as required.
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