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Company Description Margosa Media partners with Uloro Cloud, a technology-focused venture dedicated to developing innovative solutions using emerging technologies. Uloro Cloud simplifies complex technical concepts and turns them into practical, accessible tools and products for modern digital environments. The company values adaptability, continuous learning, and real-world usability, creating technology that is forward-looking and efficient. Team members collaborate across disciplines to build solutions that are easy to integrate and meaningful for clients. This environment offers opportunities to contribute to impactful projects while growing technical and professional skills.
Role Description The Client Outreach Associate is a full-time, remote role responsible for building and maintaining strong relationships with prospective and existing clients. Day-to-day tasks include conducting outreach via email, phone, and virtual meetings, introducing Margosa Media and Uloro Cloud’s services, and responding to client inquiries in a timely, professional manner. The role involves coordinating community outreach initiatives, preparing and delivering presentations about offerings, and collecting feedback to help improve client experience. The Client Outreach Associate will collaborate with internal teams to align messaging, support marketing campaigns, and ensure that client needs are clearly communicated. This position requires consistent follow-up, accurate documentation of interactions in CRM tools, and a proactive approach to identifying new outreach opportunities.
Qualifications
- Candidates should possess strong Interpersonal Skills and Customer Service abilities to build trust and sustain long-term client relationships.
- Candidates should possess clear and professional Communication skills, both written and verbal, to engage clients and internal stakeholders effectively.
- Candidates should possess Community Outreach experience and an understanding of client engagement strategies to grow awareness and participation.
- Candidates should possess confidence in creating and delivering Presentations to diverse audiences, including clients and partners.
- Relevant qualifications include experience in client-facing roles, familiarity with CRM or outreach tools, and basic understanding of digital or technology-driven services.
- Additional beneficial qualifications include strong organizational skills, attention to detail, ability to work independently in a remote setting, and a collaborative mindset.
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