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Company Description Kahaaneeya is a brand strategy company that helps organizations uncover and communicate their unique brand stories to the right audience. The team partners with startups and established businesses to define or refresh brand identities that stand out in competitive markets. By using the power of storytelling, Kahaaneeya designs strategies that align brand messages with customer expectations and aspirations. The company focuses on building brands that genuinely resonate, drive engagement, and support long-term business goals. Clients are encouraged to collaborate closely to shape tailored branding solutions that support their growth.
Role Description The Client Coordinator Intern is a full-time, on-site role based in New Delhi. This role involves supporting client communication, scheduling and coordinating meetings, and helping ensure smooth delivery of branding projects. The intern will assist in tracking client requirements, maintaining organized records, and following up on action items to support timely project execution. Daily tasks include responding to client queries, gathering feedback on services, and collaborating with the internal team to enhance overall client experience. The role also includes contributing to client satisfaction initiatives and identifying opportunities to improve processes and service quality.
Qualifications
- Strong communication and customer service skills to handle client interactions professionally.
- Ability to support customer satisfaction and customer experience initiatives.
- Solid organization skills to manage schedules, documentation, and follow-ups.
- Capacity to work collaboratively with cross-functional teams in a fast-paced environment.
- Attention to detail and a proactive approach to problem-solving.
- Comfort with basic digital tools (email, spreadsheets, project tracking tools).
- Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field is preferred.
- Interest in brand strategy and storytelling, with a client-focused mindset.
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