Report

Customer Experience & Clerical Specialist (Multiple Positions)

Salary

$33k - $36k

Min Experience

3 years

Location

West Palm Beach, Florida, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

About the Department

Are you ready to embark on a rewarding career in public service while making a positive impact on your community?

If so, we want you to join our Clerk Family! **We offer on the job training!**

Did you know that a career with local government is not only personally rewarding, but your future is also being rewarded with awesome retirement benefits such as a State sponsored pension or investment plan!

The Clerk of the Circuit Court & Comptroller’s office is seeking Customer Service & Data Entry Specialists to join our Clerk Family! One of the major functions of the Clerk’s office is being the record keeper for all legal matters and official records filed in Palm Beach County. As a public servant, the services we provide plays a vital role in supporting the community as well as our Judiciary and Court Partners.

No legal experience? No problem! We provide on the job training! You will have the exciting opportunity to dive into the legal field and learn more about Civil, Criminal & Family law as well as creating Official Records.

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

Generous paid time off and 17 paid holidays – Work/Life Balance!
Superior health care plans with lower costs to you
Retirement choices through the Florida Retirement System and deferred compensation plan
Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
Tuition Reimbursement
Qualifying employer for Public Service Loan Forgiveness

Benefits - Better Benefits, Better Futures!

Life Insurance: Dependent & Spousal Life Insurance, Group Term Life Insurance
Health & Welfare Benefits - Flexible Spending Accounts, Teledoc
Retirement & Savings: Deferred Compensation Plans, Medicare Prescription Drug Coverage
Employee Assistance Plans
Supplemental Insurance – Washington National, Aflac
Programs: Wellhub, Clerks for Wellness

Position Duties

Duties performed in these career opportunities may include:

Customer Service
Administrative/Clerical Duties
Complex Data Entry, Maintaining Records, Record Keeping
Cashiering Duties, Processing Payments, Balancing
Performing Retention/Destruction Duties
Auditing
Assisting in departmental efficiencies and procedural development
Attending court, Swearing in Jury Members (if applicable).

Minimum Qualifications

Applicants may be considered for any of the following positions based on our current vacancies and the applicant’s qualifications.

Court Specialist III or Official Records Specialist III - $16.15
Minimum qualifications: High School (or GED) plus three (3) years of recent and relevant experience, some vocational or college preferred; or equivalent combination of education, training, and experience.
Court Specialist IV - $17.36
Minimum qualifications: High School (or GED) plus five (5) years of recent and relevant experience, some vocational or college preferred; or equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities
Strong attention to detail.
Good interpersonal communication skills, both written & oral.
Able to work independently or as an active member of a team.
Time management.
Problem Solving.
Positive attitude.
Strong work ethic.

Other Qualifications

Note: Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.

The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans’ Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller’s Officevalues the service veterans and their family members have given to our country and that the Clerk’s office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans’ Preference Claim Form and required documentation prior to the position’s posted closing date. Hiring decisions are based on qualified candidates’ non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans’ preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans’ preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

About the company

Public sector clerk’s office delivering court and official records services.

Skills

communication skills

customer service

time management