InSite Operations Mgr II

Clean Harbors

Salary: $70k - $90k
Experience: 5+ yrs
Location: Phoenix, Arizona, United States
Job type: Full-time

Required skills

communication skills
compliance
emergency response
key performance indicators
time management

About the role

Salary: $70,000 – $90,000
Location: On-site in Phoenix, AZ
Schedule:
Monday–Friday, 6:30 AM – 3:00 PM
Occasional nights, weekends, and holidays as needed
Position Overview:
This role requires a hands-on, flexible professional with strong problem-solving and troubleshooting skills. The ideal candidate thrives in dynamic environments and is ready to step in wherever needed to support operations.
Key Responsibilities:
Lead and oversee an 8-person emergency response crew
Coordinate and manage emergency response activities
Supervise janitorial services for the customer site
Oversee chemical cleanup operations to ensure safe conditions for tradespeople to perform repairs
Maintain safety, compliance, and operational efficiency during all response activities

Clean Harbors is seeking an InSite Operations Manager II to lead onsite environmental operations at a key customer location (or group of locations). In this role, you will organize day-to-day operations to maximize profitability, ensure safe and compliant delivery of services, and plan for ongoing operational needs related to technology, facilities, labor, and equipment. You will develop, monitor, and measure performance against operational and financial KPIs while providing strong leadership to the onsite InSite team.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5
Focus on maintaining sustainability and protecting the environment
Comprehensive health benefits coverage after 30 days of full-time employment
401(k) with Company match and Employee Stock Purchase Plan
Opportunities for career growth and development at all stages
Company-paid training and tuition reimbursement

Responsibilities

Oversee waste management services at a customer site or group of customer locations, ensuring all work is performed safely, efficiently, and in compliance with regulatory and customer requirements.
Manage and coordinate the efforts and Health and Safety oversight of Clean Harbors onsite employees supporting the customer’s air, water, and/or hazardous waste programs.
Ensure utilization of all equipment and manpower is maximized to support productivity, service quality, and profitability.
Develop, monitor, and measure against operational and financial key performance indicators (KPIs) to drive continuous improvement and cost control.
Establish and maintain processes to measure performance of all onsite personnel, setting clear expectations and improving performance levels over time.
Ensure the infrastructure, tools, and employees are equipped to conduct business efficiently and perform well in their jobs.
Guide the professional development of onsite personnel through coaching, training, and mentoring; support succession planning and talent growth within the InSite team.
Develop and ensure compliance with all company and customer policies and procedures, including environmental, health and safety, and operational standards.
Provide accurate and timely reporting, analysis, and data to upper management related to operations, KPIs, and financial performance.
Collaborate with customer stakeholders and internal Clean Harbors leadership to address issues, implement new initiatives, and optimize program performance.
Perform other related duties as assigned to support overall InSite Program success.

Qualifications

Minimum Requirements

Bachelor’s degree in Business or a related field (or an equivalent combination of education and experience).
5+ years of experience in operations management, environmental services, or a related field.
Required training/certifications:
- RCRA training
- OSHA 24-hour HAZWOPER training
- DOT training
Time management skills with the ability to meet deadlines and manage multiple priorities.
Effective verbal and written communication skills with both internal teams and customer contacts.
Broad knowledge of managerial skills, selling skills, and equipment operations.
Basic math skills and basic safety training skills.
Demonstrated management/leadership experience, including supervising teams and driving performance.
Experience working with profit and loss (P&L) statements and providing accurate, timely analysis and data to upper management.
Valid driver’s license with a clean driving record.

Preferred Qualifications

Commercial Driver’s License – Class B/C with hazardous materials endorsement.
Prior experience leading onsite/InSite-style environmental programs at customer facilities.

About Clean Harbors InSite Programs

Clean Harbors’ InSite programs embed our environmental professionals directly at customer facilities, providing dedicated onsite expertise in:

Environmental program and operations management
Hazardous and non-hazardous waste management
Air, water, and waste compliance support
Health & Safety oversight and training

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

About Clean Harbors

Provides hazardous waste management and industrial cleaning services.

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