Technical Support Engineer II

About the Team The Customer Solutions team works directly with our customers across the entire customer journey, from the initial discovery process through implementation to renewal and expansion. Our team comprises product, process, and strategy experts, including customer service, customer success, customer education, and customer support. About the Role As a member of the Technical Support team, you will combine your business and technical expertise in a customer-friendly manner while assisting Clari customers. You will also be responsible for maintaining our response time SLT (Service Level Target) and using internal resources to resolve customer issues. This is a fully remote opportunity and can be worked from any location in India. Candidates must be based in India and be able to travel to the office in Bengaluru, India as needed.