PTS Recreation Office and Program Support

About the Department

The City of Santa Clarita is currently recruiting for an enthusiastic and highly organized individual to support our Contract Class program within the Recreation and Community Services department. The Contract Class team partners with over 70 instructors to teach a wide variety of contract classes for youth and adults. Working closely with the Recreation Coordinator and Supervisor, this position combines behind-the-scenes planning in an office environment with hands-on engagement through site visits. This part-time, year-round position is anticipated to work up to 20 hours per week, and will work typically during general business hours, with periodic evenings, weekends, and holidays as needed.The Contract Class program offers classes that start as early as 8:00 a.m. and end as late as 10:00 p.m., providing a wide range of scheduling opportunities and flexibility based on program needs. More information regarding the Contract Class program can be found on our website at SantaClarita.gov/ContractClass.
Duties and Responsibilities: • Assists in the planning, promotion, and delivery of a wide variety of contract classes for youth and adults, including art, fitness, sports, and more • Provides friendly, responsive customer service to participants, instructors, and the public via phone, email, and in-person support • Uses the City’s registration system to enter class details, monitor enrollment and waitlists, process payments, and issue refunds • Handles office tasks, including proofreading materials in the City’s Seasons brochure and registration software system • Schedules meetings, organizes files, and prepares forms for meetings such as instructor proposal meetings and instructor orientation packets • Prepares, tracks, and distributes instructor badges • Tracks canceled classes and notifies participants of class cancellations • Prepares and updates outdoor permits for contract instructors • Assists in marketing efforts by generating creative ideas, researching current trends, and developing/executing engaging content to promote current classes, instructor recruitments, and more across social media and other marketing platforms • Posts signage and restocks program supplies • Assists with special events and collaborates with other program areas when needed - teamwork makes it happen! • Operates personal and/or City vehicle to drive to various locations throughout the City • Stays organized, manages priorities effectively, and meets deadlines with confidence • Participates in meetings and training sessions to stay up to date as required • Responds to emergencies, provides basic first aid, and reports incidents as needed • Performs other duties as directed and jumps in where needed - flexibility and teamwork are key to our success!

Position Duties

• High school diploma or GED equivalent • A valid Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions may be required • At least two years of experience in customer service, recreation, clerical support, or other relatable experience • Knowledge of recreation programming is highly desirable • General office experience performing clerical and/or receptionist duties is highly desirable • Knowledge of social media practices and tools is highly desirable • Possession of, or ability to obtain within three months of hire, Adult and Pediatric CPR/AED/First Aid certification • A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered

Minimum Qualifications

• Self-motivated with a strong work ethic—takes initiative, anticipates needs, and looks for ways to improve processes and support the team • Strong attention to detail and ability to multitask in a fast-paced environment with constant interruptions and changing priorities • Ability to be a strong team member and work both independently and as part of a team • Excellent customer service skills with a friendly, solutions-focused approach to helping others • Clear, positive, and professional communicator—both verbally and in writing—with a knack for handling conversations tactfully and effectively • Strong computer skills, including proficiency in Microsoft Outlook, Word, Excel, and Zoom • Creative and capable when it comes to preparing marketing content, using media tools, and navigating social media platforms to engage audiences • Ability to organize and prioritize a variety of tasks in an effective and timely manner • Strong interpersonal skills and the ability to establish and maintain effective working relationships • Ability to make sound decisions within established guidelines and be a creative problem solver • Strong work ethic, proactive, and a quick learner • Ability to follow and enforce City policies as they relate to the health, behavior, and safety of others • Ability to work flexible hours and a varied schedule • Ability to lift, drag, and push files, paper, documents, and equipment weighing up to 25 pounds may be required; position requires prolonged sitting, standing, walking, etc.

Other Qualifications

APPLICATION DEADLINE: This position will remain open until filled. First Review Date: Wednesday, April 29, 2026 An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments, may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance. All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need. In compliance with California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect. In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS. PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours. The City of Santa Clarita is an Equal Opportunity Employer