Police Records Supervisor

About the Department

**This is an internal recruitment only for current qualified classified City of Reno Employees**

We currently have one vacancy in the Reno Police Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This is an internal recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Position Duties

• Plan, prioritize, supervise, review, and direct the work of staff responsible for the daily operations of the Police Department’s Records Section including Work Applicant Unit, , Public Counter, Court Liaison, Satellite Positions, Transcription, Main Records Section, and related services and operations.
• Establish schedules and methods for providing assigned records management and related office support services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
• Participate in the selection of records staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in the preparation and administration of the records program budget; submit budget recommendations; monitor expenditures.
• Monitor training and certification of employees throughout the Police Department on records management systems, state and federal systems, and document imaging systems.
• Administer various databases for the Police Department including entries, modifications, and deletions of securities, authorities, code tables, and data.
• Perform the more technical and complex tasks of the Records Section including maintenance of criminal history records, records retention, the subpoena process, and completion of statistical information.
• Operate various law enforcement databases including NCIC, NCJIS, and Records Management databases; obtain criminal records and other legal information in the performance of assigned duties.
• Prepare, scan, verify, and validate Police Department documents.
• Serve as Terminal Agency Coordinator for the City of Reno Police Department; administer and enforce the policies of the FBI and NCJIS guidelines. Train and certify employees in FBI and NCJIS compliance.
• Review reports for accurate classification and scoring of offenses for the National Incident Based Reporting System (NIBRS); prepare reports for submission to the state and the FBI. Train and certify employees in NIBRS.
• Maintain records concerning operations and programs; prepare analytical and statistical reports on operations and activities.
• Attend and participate in  professional group meetings; maintain awareness of new technologies, trends, and innovations in the field of law enforcement records management; incorporate new developments as appropriate.
• Monitor records retention.
• Perform related duties as required.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

• High school diploma or equivalent
• Supplemental specialized training in police records management, office management, staff supervision, or a related field. (Specialized training may include on-the-job training obtained through relevant work experience.)

• One year in a lead capacity 
• Three years in a criminal justice environment*

* Relevant college-level coursework in criminal justice may substitute for a portion of the required criminal justice environment experience. One year of experience will be credited for each 6 semester units (or 9 quarter units) completed, up to a maximum of two years.

OR

• Possession of, or ability to obtain, a valid National Crime Information Center (NCIC) certification for inquiry within six months of hire.
• Possession of, or ability to obtain, Nevada State Criminal Justice Information Center (NCJIS) certification within six months of hire.
• Possession of, or ability to obtain, State certification for the National Incident Based Reporting System (NIBRS) within six months of hire.

Other Qualifications

To Apply:

Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by May 4, 2026, at 10:00 a.m. PT. If a computer or mobile device is not available to you, suggested locations to submit an online application include: Reno City Hall 2nd floor computer kiosk or Civil Service Office, any Nevada Job Connect location, local libraries, or educational facilities. 

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627. 

Application Preparation:

A complete application is required, including detailed work experience and education. Résumés may be submitted as supplemental information but will not be reviewed when determining minimum qualifications.

Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments, which include a Cognitive Abilities Test, an Employee Personality Profile, and an Emotional Intelligence Assessment, along with a Training and Experience evaluation (T&E) weighted as follows:

Training & Experience Evaluation (T&E) = 70%

Cognitive Abilities Test = 30%

Employee Personality Profile = Informational purposes only

Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on May 4, 2026. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.

Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application.  

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
• Changes or corrections to your responses cannot be made once your application packet has been submitted.
• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification: 
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven’t opted in before, the option will appear before you submit your application. If you’ve previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile.

Testing Accommodation:
We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing the Accommodation Request Form by the closing date of this announcement. All requests will be handled with confidentiality and respect.

Contact Information: 
Reports (Rule XV, Section 2)Applicants are responsible for keeping the Reno Civil Service Commission informed of their current contact information including phone number, email, and mailing address. 

Employee/Veteran Preference in the Event of Tie Scores:

Promotional Examinations (Rule VIII, Section 7):
If two or more employees earn the same final score (including seniority points), veterans’ preference will be applied if any of the tied employees have submitted proof of an honorable military discharge. This preference is only used to break ties. If a tie still remains, it will be broken based on seniority in the current classification. Proof of honorable discharge must be submitted with the application.

Seniority Points:

Seniority Credit (Rule VIII, Section 9):
Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:

The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.

Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Probationary Period: 
Certification of Eligibles, Appointments, and Probation (Rule VII, Section 12)

Classified employees who are newly hired, promoted, reclassified, transferred, or who voluntarily demote to a lower position are subject to a probation period.

The only exception is if an employee chooses to voluntarily demote back to the exact job they previously held within 24 months of being promoted.

Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov.

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.