Community Services Specialist III

About the Department

Are you ready to make a positive impact in your community? Join the City of Pomona’s Community Services Department as a Community Services Specialist III and help create engaging programs that promote wellness, learning, and connection.

We currently have one vacancy in the Teen Program area; however, this recruitment may also establish an eligibility list for future vacancies across other program areas.

Reporting to the Recreation Coordinator and under the guidance of the Recreation Supervisor, this position plays a key role in coordinating and overseeing program operations, ensuring compliance with grant and contractual requirements, and supporting the successful delivery of community-based services.

This is a part-time position, averaging approximately 20 hours per week, offering valuable experience, mentorship, and opportunities for professional growth while making a meaningful impact in the community.

• Under direct supervision of the Recreation Coordinator, provides direct oversight of multiple After School Programs in order to ensure programmatic, contractual, grant, City goals and deadlines are met while responding to community needs.
• Work hours: will typically be Monday through Friday between the hours of 1:00 pm to 5:00 pm.

• Under direct supervision of the Recreation Coordinator, provides direct oversight of Division run youth sports leagues, clinics, camps and other outdoor activities at various parks and sites throughout the City and surrounding area.
• Work hours: will typically be Monday through Friday between the hours of 1:00 pm to 8:00 pm.

• Under direct supervision of the Recreation Coordinator, lead the development, coordination and implementation of enrichment activities for seniors through the City’s two elderly nutrition programs.
• Work hours: will typically be Monday through Friday between the hours of 9:00 am to 3:00 pm. 

• Under direct supervision of the Recreation Coordinator, provides direct oversight of Division run Art programs, camps and other related activities at various parks and sites throughout the City.
• Work hours: will typically be Monday through Friday between the hours of 1:00 pm to 5:00 pm.

Position Duties

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying.  A typical way to obtain the knowledge, skills and abilities would be: 
 

• High school graduate or GED equivalency required. Coursework in the fields of kinesiology, math, science, and language arts is highly desirable.
• Two (2) years of paid experience in recreation, after-school programming, youth services, and/or community-based programs.
• Must possess and maintain a valid California Class "C" driver's license and have a good driving record.
• Must be at least 18 years of age.

• Leadership: Guiding and encouraging others to accomplish a common goal. 
• Customer Focus: Attending to the needs and expectation of customers. 
• Group Facilitation: Enabling constructive and productive group interactions. 
• Teamwork: Collaborating with others to achieve shared goals. 
• Attention to Detail: Focusing on the details of work content, work steps, and final work products. 
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace.

Minimum Qualifications

• Support designated programs, sites, activities and staff in the planning, implementation, organization and coordination of Recreation activities and community-based programs at various parks and sites throughout the City and surrounding area.
• Provide direct support to programs and staff to ensure programmatic, contractual, grant, and City goals and deadlines are met.
• Conduct regular program visits and maintain an observation log on site visits.
• Act as a liaison between staff, community members, collaborative partners and other city personnel.
• Act as a resource to staff in curriculum / activity development, outreach, participant recruitment, retention and assessing programmatic needs.
• Conduct and/or attend regular meetings and training sessions that directly affect the development, planning, coordination and implementation of programs.
• Work collaboratively to develop and foster new programs and best practices throughout all program locations.
• Assist in the development and implementation of staff trainings
• Meet deadlines while maintaining high quality of work.
• Ensure established emergency and safety procedures are followed at all times
• Accurately document all incidents/accidents and ensure proper communication to all parties as appropriate
• Communicate in a positive and effective manner with all participants, City officials, parents/guardians, community members, co-workers, volunteers and guests.
• Maintain professional demeanor at all times to ensure the City's image and mission statement are upheld.
• Provides support in volunteer recruitment and ongoing coordination, including outreach, screening, tracking, and recordkeeping.
• Assist in implementation of Department events, including required support during special events such as the Haunted House, Holiday at the Plaza, and Egg Hunt.

Other Qualifications

To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. The selection process for this position may consist of one or more of the following: screening of qualifications, interview, and approval of driving record.
 
Final candidates will be required to submit authorization for the City to run a DMV report on their behalf. These reports and driving history will be reviewed by Risk Management as part of the pre-selection process.