Office Assistant- Recreation

About the Department

Provides excellent customer service through professional, effective, and efficient administrative, reception, and clerical services, recordkeeping, and support activities at the City’s Activity and Recreation Center (ARC). Serves the public and both the DCD – Recreation Division. Weekly schedule for this position will be Tuesday through Friday, 9:00am to 5:30pm and Saturday, 8:00am to 4:00pm.

Position Duties

• Will serve as the primary receptionist for the ARC, serving as the first point-of-contact, directing residents to appropriate locations within the ARC and/or resources, appropriately routing calls, checking voicemail and directing the inquiry to the appropriate staff person, sorting and distributing mail, and ordering/stocking general office supplies.  
• Under the direction of the Recreation Manager will provide across the board office support for all Recreation Division staff.  
• Responsible for data entry, class registrations, intake of payments, scanning applications and associated materials into the City’s Content Management System, ActiveNet  Software and/or other computer programs. 
• Schedules various inspections and appointments on behalf of staff. 
• Maintains and files department records.  
• Helps to ensure appropriate and orderly flow of department inquiries and communications between staff and the public.
• Researches and prepares reports, forms, lists, and manuals as required to satisfy department needs, as requested.
• Aids in maintenance department/divisional web page(s) and social media sites and handouts. 
• Types correspondences, reports, and documents prepared by the Department. 
• Prepare and distribute mailings as assigned. 
• All other duties as assigned 

• Proficient in the use of Microsoft Office Products including Word, Excel, Publisher & Power Point. 
• Strong knowledge of computer programs and/or the ability to learn programs such as, but not limited to, Munis, IAS M-Files & ActiveNet. 
• Ability to accurately perform a wide variety of office duties and meet deadlines.  
• Ability to communicate effectively with the public and other City personnel both verbally and in writing in a pleasant and professional manner. 
• Ability to serve as confidential administrative support to the Director and other department members. 
• Excellent organizational, coordination and tracking skills. 
• Ability to self-motivate and work independently. 
• Understanding of modern office methods, procedures, and equipment. 
• Ability to present a positive image of the department and the City.

Minimum Qualifications

• High school diploma with specific vocational course work in clerical and word processing

• An Associate’s Degree in Administrative Assistance/Secretarial Science, Business Administration, or a related field.
• A minimum of two (2) years’ experience in a Community Development Department, Recreation or front office environment for a government agency.

Other Qualifications

PHYSICAL REQUIREMENTS

• Task involves active work.  Exerting up to 50 pounds of force occasionally and/or 10 pounds of force frequently and/or a negligible amount of force frequently or constantly to climb, balance, stoop, kneel, crouch, reach, stand, walk, lift, carry, push, pull, finger, grasp or otherwise move objects, including the human body.

• This position is regularly subject to both environmental conditions.  Work activities occur inside and outside.
  
  

• The task requires close visual acuity to perform various activities.
• The task requires oral communications ability.
• The task requires sound perception and discrimination.