Parking Enforcement Officer

About the Department

Join the Team that Keeps Missoula Moving

Are you someone who thrives on independence, enjoys being on the move, and takes pride in keeping things running smoothly? The Missoula Parking Commission is looking for a Parking Enforcement Officer who’s ready to hit the streets—literally—and play a key role in keeping our vibrant downtown safe, accessible, and well-organized. In this role, you’ll patrol the heart of Missoula using specialized vehicles and technology, help drivers understand local regulations, and support a more efficient, respectful use of public space.

This is more than just issuing citations—it’s about being the friendly face of the City, solving problems in real time, and keeping an eye out for safety and service issues. If you’re comfortable working outdoors in all seasons, enjoy a fast-paced and active workday, and have a knack for customer service and conflict resolution, this is your chance to join a supportive, community-oriented team. We’re looking for someone dependable, tech-savvy, and calm under pressure—ready to make a visible difference in Missoula.

To Apply: All applicants must submit the City of Missoula Application.

Position Duties

• Patrol parking districts with three-wheeled scooter, or other assigned Parking Commission vehicles to identify and enforce parking regulations using license plate recognition hardware/software; issue parking citations on foot while using hand-held ticketing devices.
• Locate and report vehicle immobilizations. 
• Identify and report safety issues, nonfunctioning equipment, signage, and paint issues.
• Perform parking lot utilization surveys in designated areas.
• Respond to customer inquiries regarding parking regulations and procedures.
• Other duties as assigned, based on training and qualifications. 

Minimum Qualifications

• Knowledge of or the ability to learn rules, regulations, and procedures for enforcing parking violations.
• Knowledge of or the ability to learn Missoula Parking Districts and Missoula area street names and block numbers.
• Knowledge of and ability to promote department safety considerations, City safety policies, OSHA standards and guidelines, including risk management techniques to reduce exposure to injury, damage, and liability.
• Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications and equipment. 
• Skill in multitasking in a fast-paced environment, while providing effective customer service.
• Skill in professionally and sensitively serving distressed citizens, with the ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
• Skill in safely operating various tools, vehicles, and other equipment.
• Skill in communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
• Ability to maintain and foster a culture of professionalism, adhere to departmental and City standards and specifications, and support a positive team environment.
• Ability to follow oral and written instructions.
• Ability to learn departmental and City of Missoula practices and procedures, including Missoula Municipal Code and Montana State regulations related to parking.

• Position requires the ability to lift and maneuver 30 lbs. or less.
• Work environment may involve exposure to unavoidable seasonal weather conditions, occupational hazards, and physical risks, including high traffic areas, which require following basic safety precautions.
• Duties may require walking for long periods of time.
• Position involves frequent interactions with the public, including various agitated individuals. 

Other Qualifications

• Any combination of education and experience equivalent to two (2) years of customer service experience. 
• Must have a valid Montana driver’s license with a verified acceptable driving record, or the ability to obtain within 60 days of hire.  

The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.