Audio Transcriber

Post Title: Word Processor Operator & Audio Transcriber

Contract type: Full time - Permanent

Rank/grade: B

Salary: Starting Salary £25,190 plus £6,920 London Weighting

Directorate/department: Administration of Justice (Specialist Operations)

Vetting level required: MV/SC (find out more here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels)

Location: City of London

This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Who are we?

As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.

City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff Member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.

The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.

About The Team

The team is made up of dedicated individuals who value accuracy and clear communication, ensuring every transcription requests are completed to a high standard and within the required timeframe that supports the wider investigation. Each task is approached with professionalism and a high level of accuracy. The team is supervised by DS Gavin Popplewell who is responsible for their line management.

About The Role

• Transcribe recorded interviews for submission to the Crown Prosecution Service (CPS) from digital recordings, and CDs. Copy type statements from handwritten and typed drafts. Occasionally type correspondence and other documents, mail merge letters, reports and statistical returns etc.
• Maintain high standards of presentation, ensuring correct layout and format of documents prepared to comply with national CPS requirements.
• Proofread documents and check accuracy as required.
  
  

Responsibilities

In this role, you will be:

• To administer and monitor the Excel spreadsheet or other form of register, maintaining appropriate records of all work processed.
• Monitor and prioritise workload and be able to deal with increased volumes and changing priorities to accommodate urgent work due to Court dates.
• To liaise with Officers and Case Support staff to ascertain information relating to bail dates, charge dates and other relevant information. Also, to refer any urgent requests to the appropriate departmental Single Point of Contact.
• Maintain and update files in agreed format to ensure easy retrieval of documents by officers and staff.
• Work collaboratively with team members and colleagues within Business Units to deliver services efficiently, effectively and flexibly.
  
  

Requirements

For this role, we need you to have experience of:

• Proven ability to perform to a high standard of audio transcription, copy typing and presentation skills with a minimum typing speed of 50wpm (candidates will undertake a test to evidence this).
• Demonstrate oral and written communication skills, and good command of the English language.
• Ability to work flexibly as a member of a team.
• Ability to work with minimal supervision and to meet tight deadlines.
  
  

The expectation is that the successful candidate works 60% in the office, with 40% working from home.

This vacancy is open only to those who have the right to work in the UK.

If you would like to discuss the role please contact: HR Services at HRServices@cityoflondon.police.uk

Selection Process

As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.

The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework.

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.

The closing date for applications is 16th January 2026.

Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held week commencing Monday 9th February 2026.

We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk

Benefits

• LGPS Pension Scheme -Local Government Pension Scheme explained - Which?
• Access to Blue Light Card scheme -Welcome to Blue Light Card
• Discounts within the Square Mile specifically for City of London Police employees
• Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
• 25 days’ annual leave + bank holidays, increasing up to 33 days with continuous service
• Season Ticket Loans
• Cycle to Work Scheme
  
  

A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.

The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.

The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply. For Further Information On The Networks And Their Contact Details Please Visit

https://www.cityoflondon.police.uk/police-forces/city-of-london-police/areas/city-of-london/about-us/about-us/equality-and-diversity2/equality-and-diversity-support-networks/

City of London Police protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, with a diverse community and a focus on safety and service delivery. The organisation promotes flexible working, equality of opportunities, and inclusivity.