Team Lead Electronic Monitoring - MCCC (Current MCCC employees only)

City of Indianapolis

Salary: $51k
Experience: 1+ yrs
Location: Indianapolis, Indiana, United States
Job type: Full-time

Required skills

Microsoft Office

About the role

About the Department

Agency Summary

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

Job Summary

This position is responsible for assisting in the oversight and performance review of front-line team-members located in the case management division of Marion County Community Corrections (MCCC). The incumbent in this position is responsible for the supervision of clients, development of case plans, referral to services, phone calls, requests, home visits, and electronically monitoring clients per court order. This position is responsible for assisting in the day-to-day operations and programming related to MCCC and directly responsible for public safety, team-member accountability and adherence to evidence-based practices. This position assists in making decisions related to public safety, team-member safety, client safety and accountability for records management, maintenance and retention, and administrative services. Incumbent must effectively identify and evaluate available data to exercise sound judgment when evaluating requirements, productivity of team-members and cost effectiveness of programs. Errors in judgment could cause irreparable consequences and lost work hours to the agency. The incumbent has the freedom to use judgment while assisting in policy formulation and in all types of negotiations. Incumbent will provide input to the supervisor in agency-wide decision making and will provide assistance in the absence of the supervisor. Position reports to the Supervisor.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Duties

Responsible for the daily supervision and performance of team-members
Assists in personnel matters such as recruitment, promotion, and disciplinary processes
Implements, updates, and enforces agency policies, procedures, and standards and adherence to all applicable laws
Supervises the screening process for all Community Corrections referrals and ensures coordination with local and out of county or state entities regarding placement
Ensures case manager capacity levels are sufficient for placements as much as possible
Responsible for ensuring team-members are trained in emergency policies and procedures
Ensures internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviews, and analysis of information, including community and client grievances
Acts as a liaison responding to questions, problems, and concerns of other divisions, agencies, courts, vendors, community individuals, and programs
Prepares statistical data and reports to summarize and evaluate program performance
Reviews and monitors client treatment plans and programs, schedules clients for programs, monitors client participation, and ensures compliance to program rules and regulations
Attends court hearings and proceedings regarding program candidates and participates in the staffing of cases, supervises, and reviews recommendations for referrals
Conducts quality control reviews of front-line team-members
Provides training and coaching of team-members
Demonstrates an in-depth understanding and proficiency in principles of effective intervention
Completes case plan and case audits of front-line team-members
Monitors client to case manager ratios and client violations of program specifications
Ensures the implementation and adherence to evidence-based practices for community corrections including community partners and vendors
Ensures the implementation of continuous quality Improvement processes and plans for community corrections
Aids in preparing current and future needs assessments regarding efficient staffing levels, performance of team-members, and contractors

Confidentiality is to be maintained at all times
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Minimum Qualifications
Associates degree in Criminal Justice, Business Management, or related field and one (1) year of experience working in corrections or the criminal justice system. In lieu of degree a combination of education, training, and experience may be utilized. Ability to communicate effectively both orally and in writing. Skilled in establishing cost effective programs and quality control. Requires knowledge in leadership, management, personnel and process performance measurement, investigative principles and practices used in ensuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, and training. Must be able to advise and assist team-members and the public in all aspects of the agency. Must be able to interface with the public regarding procedures. Must be able to interpret and explain court decisions to clients, others, municipal boards, committees, and managers. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office.
Preferred Job Requirements and Qualifications
Bachelor’s degree in Criminal Justice, Business Management, or related field and one (1) year of experience working in corrections or the criminal justice system. Ability to communicate effectively both orally and in writing. Skilled in establishing cost effective programs and quality control. Requires knowledge in leadership, management, personnel and process performance measurement, investigative principles and practices used in ensuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, and training. Must be able to advise and assist team-members and the public in all aspects of the agency. Must be able to interface with the public regarding procedures. Must be able to interpret and explain court decisions to clients, others, municipal boards, committees, and managers. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office.

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.
Other Qualifications
Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.

About City of Indianapolis

Providing comprehensive municipal governance and public services for Indianapolis.

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