About the Department
Applications accepted from: All Persons Interested
Division: People & Client Services
Reporting Location: 611 Walker St
Workdays & Hours: Monday - Friday 2:00PM - 10:00 PM **SUBJECT TO CHANGE**
The Human Resources Department is seeking a detail-oriented and customer-focused professional to join the Pre-Employment Services Section (PES) . This position plays a critical role in supporting citywide drug testing operations and ensuring compliance with local, state, and federal requirements.
The selected candidate will coordinate and schedule drug testing appointments citywide and serve as a liaison between departments, clinics, and Drug Testing Coordinators.
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Provides support to various HR divisions and client departments by coordinating drug testing activities and responding to operational needs in a timely and professional manner.
Responsibilities include:
- Maintain and monitor the division’s drug testing log to ensure records are accurate, complete, and updated timely.
- Coordinate and schedule drug testing appointments citywide for candidates and employees.
- Serve as the primary point of contact for managers and supervisors regarding drug testing questions, scheduling requests, and urgent concerns.
- Complete, review, audit, submit, and post drug testing results in accordance with established guidelines and procedures.
- Deliver excellent customer service to internal and external clients while maintaining a high level of confidentiality and professionalism.
- Ensure compliance with departmental procedures, City policies, and applicable local, state, and federal regulations.
- Drafts correspondence, reports and other documents; proofs/edits documents for accuracy, content, and format.
- Performs other duties as assigned.
WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
Position Duties
EDUCATION REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Liberal Arts, or a related field.
EXPERIENCE REQUIREMENTS
One year of administrative experience is required.
Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None
Minimum Qualifications
Preference will be given to candidates who have:
- Experience coordinating schedules, appointments, or high-volume processes
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Experience maintaining confidential information and records.
- Strong written and verbal communication skills
- Proficiency in Microsoft Office, Excel, and database tracking systems.
- Experience working in human resources, healthcare administration, onboarding, or compliance-related functions is preferred
- Ability to work independently and collaboratively in a fast-paced environment
This position is ideal for an individual who is organized, dependable, and committed to supporting citywide operations through effective coordination and strong attention to detail.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
Other Qualifications
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITIONNO
SALARY INFORMATIONFactors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 17
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov/hr/careers.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfmor call (832) 393-6032
If you need special services or accommodations, call (832)393-6032. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.