Utilities Assistant Director

About the Department

The Utilities Assistant Director is a key position, responsible for supporting the director in the effective oversight of administrative, technical and operational functions of Utilities Public Works Departments. This role involves managing daily activities, coordinating capital projects, and supporting infrastructure planning across Water, Wastewater, Sanitation, and Electrical Systems. This may also include oversight of Public Works as needed. The successful candidate will demonstrate expertise in public utilities management, possess technical knowledge and communicate effectively. They must be capable of navigating complex regulatory, operational and personal matters.

Position Duties

• Oversee utility operations to ensure reliable, safe, and efficient service delivery. 

• Assist in coordinating maintenance, repairs, and system improvements. 
• Monitor system performance, safety practices, and operational standards. 
• Respond to utility service interruptions and emergencies as needed. 
• Assist in planning, design, and implementation of capital improvement projects. 
• Ensure compliance with state and federal regulations, including DNR, EPA, and PSC requirements. 
• Assist with preparation and submittal of required reports, permits, and filings. 
• Assist in annual budget preparation. 
• Support water quality, wastewater treatment, environmental protection, and safety programs. 
• Respond to customer inquiries, complaints, and service issues. 
• Provide information to residents, developers, and businesses regarding utility services. 
• Assist with public meetings, Utility Commission meetings, and presentations. 
• Maintain positive relationships with elected officials, staff, and the public. 

Minimum Qualifications

• Completion of a standard high school program (basic math, reading, etc.) or equivalent.
• Three (3) years’ experience within a Utilities- related Field
• Two (2) years supervisory experience within a Utilities-related field
• Knowledge of First Aid and CPR
• Valid Wisconsin Commercial Driver’s License - class B. 

Other Qualifications

• Knowledge of municipal utility operations and public works principles. 
• Familiarity with Wisconsin DNR, EPA, and PSC regulations. 
• Ability to read and interpret engineering plans, specifications, and technical reports. 
• Strong leadership, communication, and organizational skills. 
• Budgeting, financial management, and analytical abilities. 
• Proficiency with computers, Microsoft Office, utility software, and record-keeping systems. 
• Ability to respond effectively to emergencies and prioritize multiple tasks.