People Operations Associate

People Operations Associate

📍 Location: Remote, based anywhere!

⏳ Work Type: Part-time (20 hours per week)

Turn Your Operations Expertise into Mission-Driven Impact

At CitizenGO, we are defending life, family, and freedom around the world—and winning. Our campaigns are only as strong as the team behind them, and that’s where you come in!

We’re looking for a service-minded, detail-oriented, and mission-aligned People Operations Associate to help deliver an excellent experience for our global team. From onboarding to internal communication to learning & development, this is a people-first role with real-world impact. Your work will shape how our team members feel supported, seen, and equipped to do their best work—it’s a chance to help shape the systems and culture that empower our global team to thrive.

About the Role

As People Operations Associate, you’ll provide vital support to team members across the organization. You’ll respond to questions, troubleshoot issues, and help maintain a strong, values-aligned team culture. You’ll work closely with the People Operations team, the Director of Operations, and collaborate with our global Operations team.

Alongside our People Operations Officer, you’ll be responsible for everything from onboarding and contracts to benefits, compliance, and culture. You’ll manage details with precision, but also zoom out to improve systems, support leaders, and create an excellent experience for our global team.

This is a high-trust, high-impact role that requires initiative, discretion, and a commitment to our values.

What You'll Do

• You will support the full employee lifecycle—onboarding, benefits, leaves, and offboarding—with a focus on mission alignment and continuous improvement.
• You will help improve learning, development, and performance systems that align with CitizenGO’s culture and values.
• You will promote benefit and perk usage through regular communications and team initiatives.
• You will support the rollout and communication of engagement surveys, organizational health tools, and performance assessments.
• You will partner with Finance, Admin Ops, and other teams to ensure a positive and coordinated team member experience.
• You will proactively identify inefficiencies and inconsistencies in PeopleOps processes and recommend solutions.
• You will assist the organization and participate in in-person events such as retreats and team evaluations.
• You will respond to team members' questions and requests, offering helpful and timely guidance.
• You will intake and triage people-related issues, escalating to the Director of People Ops as needed.
• You will help document policies, processes, and updates in the People Ops Handbook.
• You will draft internal announcements and surveys to communicate important updates and gather feedback.
• You will partner with managers to gather feedback and support team transitions.
• You will manage tools like BambooHR and Officevibe to monitor engagement, leave tracking, and sentiment.
• You will help run social initiatives, internal AMAs, and virtual team activities.
• You will analyze Officevibe data and report monthly trends to inform People Ops strategy.
• You will champion a high-trust, high-accountability culture where team members can thrive.
• You will assist with ad hoc projects and provide backup support for Directors as needed.

Who you are

• You have at least 1 year of experience in Human Resources or People Operations.
• You are emotionally mature, diplomatic, and skilled in handling confidential matters.
• You have excellent organizational and project management skills.
• You are self-motivated and able to work independently with minimal supervision.
• You are a clear, confident communicator and a great listener.
• You are proactive, organized, and able to manage multiple priorities in a fast-paced environment.
• You are tech-savvy and quick to learn new tools.
• You believe in CitizenGO’s mission and are committed to defending life, family, and freedom.
• You are fluent in English (Duolingo English Test required if non-native; minimum score: 100).
• Spanish or other language skills are a plus.
• Experience with automations and Zapier is a plus.

Benefits

• Work from anywhere – Enjoy the flexibility of remote work.
• Flexible hours – Manage your own schedule.
• 24 vacation days per year plus local public holidays.
• Tuition reimbursement – Up to €500 per year for professional development.
• Language courses – Monthly allowance for English or Spanish iTalki lessons ($120 monthly).
• One free book per month – Up to €30 each.
• Home office setup allowance – €500 every two years to optimize your workspace.
• Coworking membership support – Up to €200 per month.
• Access to cutting-edge AI tools – Sora, ChatGPT, Grammarly, Fluently AI, and more!
• Annual retreats and networking events – Team meetups, retreats, and networking events throughout the year.

How to Apply

Fill out the application, and include your resume. PeopleOps will review it. Successful candidates will proceed through the following steps:

1. First interview with PeopleOps

2. Second interview with the Director of Operations

3. Duolingo English test for non-native English speakers

4. Offer extended to the selected candidate.

Recruitment Process Timeline

The hiring process typically takes 2 to 6 weeks from application submission to final decision. Timelines may vary depending on the role's level and complexity.

Start Making a Difference NOW. Apply today!