Officer , Senior Tester – C11, Hybrid, Malaysia

The UAT Tester in AML plays a critical role in ensuring the quality and effectiveness of our Anti-Money Laundering (AML) systems. This role involves collaborating with project managers, UAT professionals, and end-users to design, implement, and execute test scripts and plans. The UAT Tester will identify, document, and analyze defects, working closely with development teams to ensure timely resolution. This position requires a strong understanding of testing methodologies, experience with relevant tools, and a passion for quality assurance. In this role, you're expected to: Collaborate with stakeholders to align testing objectives with business needs. Provide expertise and best practices in testing for AML applications/systems, including Mantas, EAP, and NICE Actimize. Build and apply testing excellence and knowledge of anti-money laundering processes. Interface with development teams for clarification on requirements and defects. Review and design test scripts with appropriate conditions, input data, and expected results. Develop and execute test scripts based on business and functional requirements. Automate testing tasks, draft test cases, and generate UAT documentation using Python, SQL, or Generative AI tools. Follow UAT procedures, controls, guidelines, and best practices, including test design, execution, and software quality verification. Utilize common test management tools (e.g., ALM, JIRA, Zephyr) and adhere to best practices. Apply UAT metrics to manage test execution and communicate progress to stakeholders. Execute tests according to UAT plans and document results consistently. Manage and raise defects identified during UAT, ensuring proper documentation and resolution. Identify, document, and analyze defects, recommending appropriate resolutions. Escalate issues impacting delivery timelines or product quality to the Test Lead/UAT Manager. Retest and validate fixes to confirm problem resolution. Prepare test evidence and documentation for approvals and decision-making. Contribute to process improvements to enhance testing strategies and efficiency. Collaborate with Regional and Global UAT teams for shared tests, knowledge exchange, and best practice sharing. Support the development & applications of automated workflow tools as directed by the UAT Manager/UAT Team Lead. Operate within agreed business SLAs, KPIs, control processes, and confidentiality standards. Perform any other responsibilities or assignments as directed by the manager to support team objectives and organizational goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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