Sr Business Analyst

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Job Title

Senior Business Analyst/Scrum Master

Company Code

GEG

Headcount Dept.

IT

Reports To

Manager, Business Analyst

Location

Unted States

FLSA Status

Exempt

Position Status

Full Time

Role Type

Independent Contributor

Job Summary

Cisive is a leading provider of compliant background screening solutions serving mid-market businesses, nonprofits, and healthcare organizations. This is a dual-function role for a sharp, collaborative professional who thrives at the intersection of analysis and agile delivery. You will serve as both the primary Senior Business Analyst and Scrum Master for a cross-functional team supporting our mid-market clients, driving clarity from discovery through delivery in a compliance-sensitive, regulated environment.

Duties and Responsibilities

• Partner with product owners and stakeholders to elicit, document, and validate business requirements across Cisive’s background screening workflows 

• Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows — with particular attention to FCRA compliance requirements 

• Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening 

• Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner 

• Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent 

• Serve as a liaison between business stakeholders and the development team to ensure shared understanding 

• Define and track KPIs and success metrics for delivered features and solutions 

• Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps 

• Support UAT by developing test scenarios, coordinating with QA, and managing stakeholder sign-off 

• Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives 

• Shield the team from external interruptions and protect sprint commitments 

• Track and communicate sprint velocity, burndown metrics, and team capacity 

• Coach team members on agile principles and continuous improvement practices 

• Identify and actively remove blockers, escalating impediments when necessary 

• Foster a psychologically safe, high-trust team environment rooted in agile values 

• Report sprint health and delivery progress to leadership and key stakeholders 

• Continuously improve team processes through retrospective action items and experimentation 

Minimum Qualifications

• 5+ years of business analyst experience 

• 2+ years acting as a Scrum Master or agile lead 

• Strong proficiency with Jira and agile tooling 

• Experience writing user stories and BRDs 

• Exceptional facilitation and communication skills 

• Ability to manage competing priorities across dual roles 

Preferred Qualifications

• CSM, CSPO, or equivalent Agile certification

• CBAP or PMI-PBA certification

• Experience in regulated or compliance-sensitive industries (FCRA, background screening, or HR-tech (preferred)

• Familiarity with process documentation tools (e.g., Confluence)

• Background in SaaS or product-led organizations

• Experience with Claude

Working conditions

This job operates in a professional office environment or remotely.  This role routinely uses general office equipment. 

Physical requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Constantly operates computer, keyboard, copy machine, phone, and other general office equipment.
• Ability to occasionally move objects up to 10 lbs.