Cisco Meraki Site Reliability Engineer

We are seeking a Site Reliability Engineer (SRE) to join our dynamic SRE Fleet team, which is responsible for ensuring the stability, scalability, and efficiency of our infrastructure You will play a critical role in maintaining and improving a fleet of over 2000+ machines across a global cloud environment This role is highly collaborative, involving close interaction with engineering and SRE teams in the UK and San Francisco to scale and optimize our infrastructure Develop and maintain automation code for cloud maintenance processes using Ansible and Ruby Efficiently coordinate and execute large scale maintenance operations acting as a central point between multiple teams Debug and resolve complex failure scenarios across large-scale systems, ensuring high availability and reliability Design, implement, and optimize GitLab CI pipelines to streamline deployment and testing workflows Collaborate with engineering teams to identify and address performance bottlenecks and scaling challenges Proactively troubleshoot issues across the fleet, using a deep understanding of Linux systems and networking Contribute to the creation of robust unit tests and infrastructure testing suites with RSpec Participate in collaborative projects to improve infrastructure efficiency, scalability, and observability Work cross-functionally with teams in different time zones, fostering a culture of shared ownership and reliability Develop and maintain automated tools for collecting infrastructure data to support compliance requirements Streamline compliance processes by reducing manual overhead through automation Be part of an on-call SRE team responding in real time to production incidents

Cisco Meraki, formed from the acquisition of Meraki by Cisco in 2012, is an industry-leading cloud-managed IT company. Its technology provides unified management of mobile devices, Macs, PCs, and entire networks, all from a centralised dashboard. Originally founded in 2006, Meraki's transformation to Cisco Meraki allowed it to reach more than 2 million active networks, and over 7 million devices globally, on top of gaining the strength of Cisco's resources. The company has kept pace with the rise of hybrid workforces and multi-cloud environments with its Secure Access Service Edge (SASE) offering, which bridges networking and security so that workers have seamless, secure access wherever they are working from. Operating in a growing industry, there is plenty of opportunity for Cisco Meraki to expand its operations, and to further develop its offerings. The company supports a range of clients, encompassing roughly 75% of Fortune 500 companies, and including names such as Audi, Applebee's, and Colliers International.