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Job details:
Job Title: Cisco ISE Engineer
Location: Mumbai (Goregaon – Work From Office)
Experience: 5+ Years
Employment Type: Full-Time
Job Summary
We are seeking a skilled and experienced
Cisco ISE Engineer to support and manage enterprise NAC (Network Access Control) environments for Kotak Life Insurance. The ideal candidate should have strong hands-on expertise in
Cisco ISE 3.x, authentication troubleshooting, posture assessment, endpoint profiling, and production support operations.
The role involves close coordination with network, security, wireless, and endpoint teams to ensure secure and seamless user authentication across wired and wireless environments.
Key Responsibilities Cisco ISE Administration & Support
- Provide day-to-day operational support for Cisco ISE 3.x infrastructure
- Monitor and maintain Cisco ISE services and authentication workflows
- Handle production incidents and ensure minimal downtime
Authentication & NAC Troubleshooting
- Troubleshoot wired and wireless 802.1X authentication issues
- Analyze and resolve:
- Authentication failures
- Authorization issues
- Endpoint connectivity problems
- Work on EAP methods including:
Policy Management
- Configure and modify:
- Authentication policies
- Authorization policies
- Posture policies
- Support endpoint profiling and posture assessment activities
Cisco AnyConnect & Posture
- Manage and troubleshoot Cisco AnyConnect posture module issues
- Ensure compliance and posture validation for enterprise endpoints
Log Analysis & Incident Resolution
- Perform analysis of:
- Live Logs
- RADIUS Logs
- Debug logs
- Coordinate with Cisco TAC when required
- Perform root cause analysis and implement corrective actions
Collaboration & Integration
- Work closely with:
- Network teams
- Security teams
- Endpoint teams
- Support integration with:
- Active Directory (AD)
- Cisco WLC
- Access Points
Required Skills Core Technical Skills - Strong hands-on experience with Cisco ISE 3.x
- Good understanding of Cisco ISE architecture:
- Expertise in:
- 802.1X
- RADIUS
- TACACS+
- EAP protocols
Security & Access Control
- Experience with:
- Cisco AnyConnect Posture
- Endpoint Profiling
- Posture Policies
- Strong troubleshooting skills for authentication and authorization issues
Networking Knowledge
- Good understanding of:
- VLANs
- DHCP
- DNS
- Switching
- Wireless networking
Integration Skills
- Experience integrating Cisco ISE with:
- Active Directory
- Cisco WLC
- Wireless infrastructure
Educational Qualification
- BE / B.Tech
- BSc IT
- MCA
- MSc (Computer Science / IT)
- M.Tech or equivalent
Preferred Skills
- Experience handling enterprise production environments
- Exposure to Cisco TAC case handling
- Strong communication and stakeholder coordination skills
- Ability to work in a fast-paced support environment
Key Competencies
- Strong troubleshooting and analytical skills
- Incident handling and RCA capabilities
- Team collaboration and coordination
- Customer-focused approach
- Ability to work independently in production support environments
Skills: eap-tls,authorization,wireless,radius,skills,tacacs+,ise,authentication,teams,troubleshooting,access,cisco
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