Human Services Caseworker I - Behavioral Health

About the Department

Churchill County is looking for someone who is passionate about making a difference in the local community. Applications are invited for the position of Human Services Caseworker I for the Churchill County Social Services Department. The duties of this position include interviewing applicants for program assistance, performing eligibility determination for assistance, and maintaining a caseload, including performing follow-up activities with clients. Services may include, but are not limited to rental, and utility assistance.

Due to the nature of the position, the incumbent must be able to deal effectively with the public, especially under stressful situations. The successful candidate must be able to work with a minimum amount of supervision. This position works in a jail setting on a regular (weekly) basis to assist in connecting those that are incarcerated with services upon their release. The Social Services Department is committed to maintaining a cross-functional team environment. Members of the team are expected to provide support and assistance to other members and may be required to perform duties outside their regular assignments.  

Consider working for Churchill County! The county pays 100% of the retirement contribution to PERS on your behalf 36.75.5% over and above your wage, equivalent to $17,300/year). The county pays 100% of the employee-only health insurance premiums (equivalent to $12,800/year). AND you will not have Social Security taken out of your paycheck, which results in an additional 6% take-home pay (equivalent to $2,800/year).  

Qualified candidates are encouraged to apply by submitting an application online at www.churchillcounty.org/careers. Applications will be accepted until the position is filled.

Position Summary: Responsible for providing case management services to residents requiring stabilization assistance with rent, utilities, medical, employment, or other issues; provides direct assistance and referral to appropriate community resources.

Distinguishing Characteristics: This class is responsible for case management in a specified social services program area. This class is distinguished from Human Services Caseworker II in that the latter performs more intensive casework and follow-up duties. This class is distinguished from the Social Services Director in that the latter performs professional social work duties and responsibilities and oversees all operations of the department.

Position Duties

This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may be asked to perform other duties as required.

• Demonstrates regular, reliable and punctual attendance.
• Interviews clients to determine needs and eligibility for services/programs.
• Reviews and processes applications for prescription medications, indigent medical services, employment assistance, and other related programs/services.
• Reviews case notes and files and determines appropriate needs and determines courses of action.
• Provides outreach to the community or client base to which assigned; makes clients aware of services and community resources available to them.
• Assists clients in completing applications; provides factual information regarding various program regulations and procedures; may act as an advocate for the client with other organizations.
• Reviews and processes crime victim referrals for law enforcement as appropriate.
• Creates and maintains case files; maintains accurate documentation regarding all information received and actions taken.
• Maintains accurate logs and complies records of work performed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Enters client and case information into an automated database system.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Education and Experience
Two (2) years of college level coursework in social work or a closely related field; AND two (2) years of experience in performing social services casework; OR an equivalent combination of education, training and experience.
 
Required Knowledge and Skills
Knowledge of:

• Principles and practices of case management.
• Program policies and procedures related to the provision of social services.
• Codes and regulations related to the work.
• Standard office practices and procedures, including filing and the operation of standard office equipment.
• Business letter writing and the standard format for typed materials.
• Record keeping principles and practices.
• Business arithmetic.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
• Computer applications related to the work.

 Skill in:

• Performing specialized eligibility determinations.
• Making appropriate referrals and performing basic case and investigative work.
• Interviewing and investigating to make appropriate eligibility determinations.
• Understanding, applying and explaining applicable codes and regulations.
• Making accurate arithmetic calculations.
• Maintaining accurate records and files related to work performed.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
• Speaking English effectively to communicate in person or over the telephone.
• Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
• Organizing own work, setting priorities and meeting critical deadlines.
• Using initiative and independent judgment within general policy guidelines. 

Required Certificates, Licenses and Registrations

• Nevada Driver's License.

Other Qualifications

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Mobility to work in a typical office setting and use standard office equipment; stamina to sit for extended periods of time; strength and agility to lift and carry up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate over the telephone and in person.

Conditions of Employment

1. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
2. New employees are required to submit to a background investigation and if hired for a safety-sensitive position, a drug/alcohol screen.  Employment is contingent upon passing the background and the drug/alcohol screen (if applicable). 
3. Churchill County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS, with information from each applicant's Form I-9 to confirm work authorization.  All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment.  Please be prepared to provide required documentation as soon as possible after the job offer is made.

Churchill County Social Svc is a health, wellness and fitness company based out of 485 W B St # 105, Fallon, Nevada, United States.