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Work Shift
Day
Work Day(s)
Friday, Monday, Thursday, Tuesday, Wednesday
Shift Start Time
8:00 AM
5:00 PM
Regular
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Provides comprehensive support for system meetings and events by processing reservations, assisting guests at the help desks, and supporting document processing and wayfinding needs. This role includes setting up and breaking down meeting and event spaces, moving furniture and equipment, and ensuring event spaces are prepared according to requested layout. This role works closely with internal and external partners to support events and meetings across the system while delivering excellent customer service in a high-volume environment.
Experience
Preferred Qualifications
Education
Certification Summary
Knowledge, Skills and Abilities
Ability to perform continuous physical tasks such as lifting up to 40lbs, bending, carrying, pushing, pulling, standing and walking for extended periods
Strong organizational skills with the ability to read and execute room set up diagrams accurately
Experience in event coordination, hospitality or facilities support
Excellent grammar, vocabulary, and communication/speaking ability
Superior customer service and problem-solving skills
Strong administrative skills including typing 45 words per minute, Microsoft Outlook, and proficient in utilizing Microsoft Suite tools
Job Responsibilities
Coordinates event and meeting setups and breakdowns including but not limited to arranging tables and chairs, podiums, staging and other equipment.
Ensures all event spaces are properly prepared prior to each meeting, including room layout, signage, technology readiness and cleanliness.
Performs physical tasks associated with event support including lifting, moving and arranging furniture and equipment throughout the day.
Maintains inventory of event related supplies and ensures items are stored and distributed properly.
Communicates conference room request status clearly and in a timely fashion to internal and external customers.
Makes best effort to resolve room request conflicts and offer suggestions for alternate meeting locations/options.
Owns reservation request process and system.
Runs administrator reports and participates in efforts to improve the Conference Center processes, space usage, and policies based on data.
Provides onsite support for internal and external facilitators and presenters.
Greets and directs Conference Center customers/visitors and answers questions.
Directs questions about catering and audio/video equipment to appropriate contacts.
Ensures the Conference Center schedule, rooms, amenities, equipment, and supplies are operational and available, and troubleshoots audio/video issues when needed.
Manages all areas of the atrium and Support I lobby, including organization and presentation.
Directs calls, visitors, and deliveries to the appropriate recipient.
Checks and signs off on all new hire paperwork delivered to Recruitment.
Creates badges for employees, contractors, and visitors (as backup for Security).
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
1575 Northeast Expy NE
Human Resources